Education Project Coordinator

About the opportunity
Critical to our mission, we are looking to recruit a South West and South East Programme Manager to be responsible for three geographical areas and the schools within them, and to support further geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships and retain a strong pool of volunteer tutors.
As a Programme Manager, you will line manage Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department's priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team. 
This position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving and be able to work well with a range of stakeholders and be confident carrying out administrative tasks to support programme delivery.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Reports to: Head of Programmes (South)
Salary: £35,102-£36,807  depending on experience. per annum.
Contract and hours:  Permanent, full time contract (37.5 hours)
but we will consider requests for 0.8FTE. We offer flexible hours 9.30-4pm as core hours.
Closing date: Sunday 7th July 2024
 
Interviews: Thursday 11th and Friday 12th July 2024
 
 Start date: Monday 12th August 2024
 
Place of work: Home based in the South West (Bristol or Devon) with frequent travel to schools in the South West and infrequent travel in the South East.
 
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.  
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 
Duties and responsibilities
· Oversee the delivery of all Action Tutoring programmes and corresponding work in the South West and South East; this currently includes Devon, Sussex and Bristol.
· Line manage up to seven Programme Coordinators, meeting weekly with them and overseeing the delivery of their programmes, and supporting them through regular observations, training and feedback to ensure consistently high quality programme delivery. Line management would also include HR responsibilities (appraisal, recruitment etc.) with support from others in the charity.
· Work with Action Tutoring’s Head of Programmes (South) on business development. Leading on recruitment (sales) and retention of schools in the South West and South East. Ensuring that there are a sufficient number of partner schools in the South West and South East according to growth and income targets, by creatively finding new ways to partner and pitch to new school leads
·Ensuring that the Programme Coordinator team accurately collects and records vital data for impact reporting purposes, through confident use of Action Tutoring’s database, processes and systems.
· Lead on reviewing and improving programme delivery in the South West and South East through regular visits to schools and programmes. Using data to reliably assess programme performance and engaging with quality assurance processes to drive impact.
· Develop and strengthen relationships with key stakeholders in Action Tutoring’s partner schools in the South West and South East, including members of the Senior Leadership Team, ensuring strong retention of school partnerships each academic year.
· Take a lead, with support from others in Action Tutoring, on networking in the South West and South East. This could include connecting and attending events with other charities, universities and other organisations to build Action Tutoring’s presence locally.
· Work closely with the Marketing, Communication and Engagement teams to establish and maintain volunteer recruitment opportunities and channels in the South West and South East.
· Develop strategies, meet with new leads and attend events to ensure a sufficient supply of high- quality tutors for your region, effectively managing your tutor pool and signing tutors up to programmes.
· Lead on projects that support the programme department’s priorities and strategy, dependent on your individual skills e.g. safeguarding, curriculum, data.
· Report and work closely with SMT, including  presenting to SMT and attendance of biannual Programme Manager  training days to add input to future development of programme delivery.
· Facilitate wider team or programme team training to support the learning and development needs of frontline staff.
· Any other responsibilities reasonably required.
Person specification
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· Knowledge of the education sector, schools, young people or providing interventions to improve outcomes.
· Able to manage and lead others, leading by example; line management experience would be an advantage or the ability to demonstrate a strong understanding and evidence of the qualities that make for effective line management.
· Able to work independently and use initiative in a range of situations. You will need to be able to effectively organise your own time and be confident in working autonomously.
· Able to develop strong relationships with a variety of stakeholders. This includes the ability to build and manage relationships with stakeholders you may not see regularly. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.
· Strong verbal and written communication skills and the ability to pitch to individuals or groups of school leaders. Confidently articulating and advocating Action Tutoring’s mission to wider audiences. 
· Able to meet deadlines and undertake administration. You will be responsible for maintaining accurate and timely records of all aspects of Action Tutoring’s work for your area and, where needed, support your Programme Coordinator to achieve this.
· Able to manage competing priorities and prioritising, and able to adapt and problem solve to support the needs of frontline staff. 
· Able to work under pressure to ensure deadlines and targets are met.
· Computer literate, competent using Word, Excel and PowerPoint.
· Adaptable and open to learning. Action Tutoring is a relatively young organisation and is constantly changing – the Programme Manager will need to be willing to adapt and to grow and develop with the organisation, as well as taking a lead on suggesting changes and driving programme improvement.
· Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Programme Manager role is critical to enabling Action Tutoring to deliver on its mission and you will need to be passionate about this.
· Committed to equality, diversity and inclusion.
· Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
· Experience of project management.
· Experience of business development or sales to help deliver results.