Educational Support Services Manager

This is a fantastic opportunity for an experienced, highly motivated, and enthusiastic professional to join the School of Life Sciences to manage the administration of undergraduate and postgraduate programmes.

The School of Life Sciences has a large and vibrant student population, with over 1300 undergraduate students, 150 postgraduate taught students and 350 postgraduate research students.

You will provide high level administrative support and oversee the day-to-day administration of the School’s undergraduate and postgraduate programmes, working closely with senior staff across the School and the wider University to support delivery.

You will lead the Educational Support Services office (circa 11 staff members) and be responsible for line management and development of five direct reports.

You will provide informed advice to staff and students on University and School procedural and regulatory matters and influence the development of School policy relating to UG and PG activity. You will scope, design and implement new systems and processes, actively seeking to make improvements where possible.

Any requests for further information can be directed to Rebecca Shales, Head of Educational Services (rebecca.shales@warwick.ac.uk).

You will be an experienced team manager, with the ability to lead, motivate and develop a team of professionals to deliver Educational Support Services.

You will have knowledge of the higher education sector, with experience of project management and working in a student facing administrative role.

You will have a degree-level qualification and/or equivalent experience and will have excellent IT and communication skills.

You will be highly organised with the ability to effectively prioritise your own work and that of others to meet strict deadlines. You will have excellent interpersonal skills with the ability to collaborate and build effective relationships with key stakeholders.

School of Life Sciences: For

We believe that collegiality, openness, inclusivity, and diversity are essential for an excellent environment; this ethic has enabled us to gain an Athena SWAN Silver award. We are dedicated to building a diverse and inclusive workplace, so if you are excited by this role, we encourage you to apply, even if your past experience does not match exactly. We also encourage applications from all groups with protected characteristics.

Right to work in the UK: If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa in the UK points-based immigration system please click on this link which contains further information about obtaining right to work in the UK and details about eligibility for sponsorship for a Skilled Worker Visa.

For those eligible, the University of Warwick offers relocation and Immigration Support Scheme packages to assist with costs of relocating and any associated visa applications and Immigration Health surcharge (IHS) fees.

Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-leading research-intensive university with the highest academic and research standards. We’re one of the world’s top universities, ranked 67th in the world and 10th in the UK*, with 92% of our research assessed to be ‘world leading or internationally excellent’**.

You'll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the energy and determination to succeed.

• QS World University Rankings 2024

** Research Excellence Framework 2021

CLOSING DATE: Wednesday 03 April 2024 at 23.55

Applications should include a CV and a covering letter expressing the reasons for your interest in this post by the closing date above. Within this information you should demonstrate how you meet the requirements of this role by specific reference to each of the essential, and where applicable, desirable criteria detailed in the person specification.

Please note that if you do not evidence the essential requirements, we may not be able to shortlist your application.

In your application, you can also include any career breaks you may have taken (e.g. parental/caring/long-term sick leave, part-time work, secondments) or any periods where you were unable or restricted to work because of the COVID-19 pandemic.

To streamline our hiring process, we kindly request that all candidates submit their applications through our official website. This ensures that all applications are received in a uniform format and can be processed efficiently by our HR team.

The interviews will be held on: TBC

We will provide you with a great range of benefits, which include an attractive pension scheme, 26 days holiday plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.

We are proud to say that we are a Living Wage employer.

Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.

We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation.

The University currently holds a Race Equality Charter Bronze Award, Athena Swan Sliver Award and a Disability Smart Bronze Award. The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance.

Disclosure & Barring Service (DBS)

The University of Warwick complies with the DBS Code of Practice and undertakes not to discriminate unfairly against anyone who makes a Disclosure relating to a conviction or other information revealed. More information is available on the University’s Vacancy pages and applicants may request a copy of the DBS Code of Practice.