Electrical Engineer

Job Advert: Lead Engineer

Location: Mayfair

We are seeking a highly skilled and motivated Lead Engineer to join our team and take on a pivotal role in ensuring operational excellence and customer satisfaction. As a Lead Engineer, you will be responsible for managing client relationships, meeting key performance indicators (KPIs) and service level agreements (SLAs), and overseeing the effective delivery of services.

Role Responsibilities:

• Manage client and building users' expectations to achieve high levels of customer satisfaction.
• Ensure compliance with agreed KPIs and SLAs, optimizing resource utilization to meet targets.
• Take ownership of the CAFM system for the site, ensuring timely completion of tasks and quotes.
• Manage Health & Safety, environmental performance, and quality procedures on-site.
• Coordinate adequate resources for labour and materials to fulfil contractual obligations.
• Assist in employee succession planning and recruitment as authorized by senior management.
• Represent the company at client meetings and explore additional business opportunities.
• Prepare and submit required reports to clients and the management team.
• Undertake any other duties as reasonably requested by management.

What you'll achieve:

• Coordinate and take responsibility for planned and reactive maintenance, complying with statutory and regulatory requirements.
• Work safely on ELV/LV/HV and electrical systems, managing additional capital works and sub-contractor activities.
• Diagnose faults, coordinate repairs, and actively participate in planned maintenance schemes.
• Carry out electrical installations and mechanical services works in compliance with regulations.
• Ensure quality control of sub-contractors' work and provide training and support to the team.
• Maintain statutory and mandatory compliance records, certificates, and CAFM systems.
• Encourage team engagement and participate in H&S committee meetings.

Requirements:

• Qualified in engineering discipline at NVQ level or higher.
• Essential electrical experience; 18th Edition qualification.
• LV/AP and HV/AP qualifications are advantageous.
• Mechanical experience and cooling tower experience are advantageous.
• Experience in FM service delivery with sound knowledge of H&S Legislation and COSHH.
• Effective communication skills at all levels.
• Ability to manage and prioritize a demanding workload, delivering projects on time and on budget.
• Knowledge of Concept systems or similar.