Electronic Data Interchange (EDI) Specialist

Electronic Data Interchange (EDI) Specialist

Our client are seeking an experienced and detail-oriented Electronic Data Interchange (EDI) Analyst to join their team.

The EDI Analyst will play a vital role in managing and maintaining the electronic exchange of information between the client and its business partners.

The ideal candidate should have a strong understanding of EDI protocols, standards, and processes, as well as exceptional problem-solving skills to identify and resolve any issues that may arise.

Required Skills

• Strong knowledge of EDI protocols and standards, such as ANSI X12, EDIFACT, XML, and AS2.

• Proficient in EDI mapping and translation tools. • Excellent analytical and problem-solving skills, with the ability to identify and troubleshoot issues related to data communication and system integration.

• Solid understanding of business processes and workflows, particularly in supply chain, logistics, or retail domains.

• Familiarity with ERP systems, such as D365 Finance & Operations, and their integration with EDI processes.

• Strong attention to detail and accuracy, with the ability to handle large volumes of data and ensure data integrity.

• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external partners. • Ability to prioritize and manage multiple tasks simultaneously, while meeting tight deadlines.

• Proficient in Microsoft Office Suite and technical documentation tools.

Key Responsibilities

• Develop and maintain EDI maps, including translation rules and processes, to facilitate the exchange of Electronic Data between our company and external trading partners.

• Collaborate with various internal teams and external partners to gather and analyse business requirements, ensuring compliance with EDI protocols and standards.

• Monitor and troubleshoot EDI transactions, identifying and resolving errors or discrepancies in a timely manner to ensure a smooth flow of information. • Create and maintain documentation related to EDI processes and procedures, including mapping specifications, Data Interchange agreements, and trading partner profiles.

• Coordinate with external trading partners to onboard new partners, manage EDI testing, and resolve any issues related to data exchange.

• Collaborate with IT teams to integrate EDI Systems and processes with internal systems, ensuring seamless data flow and consistency. • Provide training and support to internal users on EDI processes, tools and best practices.

• Conduct regular audits and quality checks to ensure compliance with EDI guidelines and standards, including data accuracy, data security, and data confidentiality.

• Assist in support testing and implementation of various changes in systems and processes that impact the company.

• Provide second- and third-line support on the ERP systems

• Take responsibility for ERP systems as required, ensure implementation, support and training completed to the expected standards

• Ensure all required documentation completed to the required standards

• Provide Out of Hours support for the business, in line with the rest of the Group IT Department

• Understand objectives, processes and the technology environment within D365.

• Interact with stakeholders to develop, implement, and maintain the current ERP systems

• Support Managers in business process improvements using the ERP systems to support these.

• Assist in customising the ERP systems at a technical level to ensure backend systems are 'up to task’ and efficient

• Identify Risk to the system, whether this be system based or personnel based

• Evaluate ERP systems to develop and drive continuous improvements.

• Work with and advise 3rd party suppliers on developing the ERP products in line with the business’ requirements and expectations.