AddressAt PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: Meet The Team: The Sales Trainer team is part of our wide sales enablement org. You’ll be joining a close-knit impactful team who make lasting impacts on our sales teams’ success. The team is responsible for planning, developing and delivering sales training programs to the sales team across the region.
Job Description:
Your Way to Impact:
As the EMEA Sales Trainer, your top priority will be equipping our salespeople & teams with the tools, skills and knowledge they need to be effective and successful. You will deliver high-quality training to merchant-facing teams, both at new hire onboarding training & at in-service training programs.
Your day-to-day
Onboarding and Orientation
- Conduct onboarding sessions for new hires to familiarise them with our products, services, sales processes, and tools
- Ensure new merchant-facing representatives are equipped with the knowledge and skills required to succeed in their roles
Training Program Development
- Collaborate with colleagues to identify training needs based on market trends, product knowledge gaps, and sales performance metrics
- Engage with stakeholders to set & align to outcome measurement expectations of improved sales performance, tailored to the EMEA market
Delivery and Facilitation
- Conduct in-person or virtual training sessions for sales teams in various EMEA locations
- Facilitate workshops, role-plays, and simulations to reinforce learning and the practical application of sales skills & knowledge
Content Management
- Maintain and update training materials to ensure they reflect current products, services, and sales strategies
- Incorporate feedback from sales teams to continuously improve training content
Sales Process and Product Knowledge
- Educate the sales team on the company's sales processes, methodologies, and best practices
- Ensure a comprehensive understanding of products and services, including their unique value propositions and competitive advantages.
Market Intelligence
- Stay updated on market trends, competitor activities, and industry insights relevant to the EMEA Region
- Share insights with the sales teams to enhance their competitive advantage
Performance Evaluation
- Work closely with sales managers to monitor and evaluate the performance of individual sales representatives
- Provide feedback and recommendations for further development
Reporting and Analysis
- Track and report on the effectiveness of training initiatives, including metrics like sales performance improvements, adoption of best practices, and knowledge retention
What do you need to bring:
The ideal candidate needs to demonstrate they can establish credibility and rapport with an audience in both virtual & physical settings, not only through their excellent delivery and facilitation of group and individual activities but also through drawing on their rich experience as a tenured salesperson or Sales Trainer. The candidate should also have experience following a value-based selling approach and structured sales process.
Qualifications include:
- Proven experience in sales training or a similar role, preferably in the EMEA Region
- Strong understanding of sales techniques, processes, strategies and methodologies
- Excellent communication, presentation, and facilitation skills in both virtual & physical settings
- Ability to work independently and collaboratively in a dynamic, fast-paced environment
- Ability to adapt training programs to different learning styles and skill levels
- Proficiency in relevant software and tools for training development and delivery
- Strong organisational and time-management skills
Travel:
- This role may require occasional travel within the EMEA Region
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
