Address
Form of work End Date
Monday 29 January 2024Salary Range
£28,025 - £29,500
We support agile working – click here for more information on agile working options.
Agile Working Options
Flexibility in when hours are workedJob Description Summary
Full time role based in WatfordJob Description
JOB TITLE: Employee Engagement Executive (New Business)
SALARY: £33,000k
LOCATION(S): Watford
HOURS: Full-time
WORKING PATTERN: First 6 months is 5 days in the office and then move to hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this Opportunity
Working within a small dedicated team within the office you’ll be providing customer service excellence and sales support to the entire business. Reporting to the supervisor of the Employee Engagement team, you’ll work closely with the rest of the Employee Engagement Team and contribute to the continued growth and development of our rapidly expanding business.
About us
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive
What you’ll need
Outbound proactive calls to customer base to directly sell the car scheme to interested parties, through phones calls, emails, webchats to ensure seven day untouched case turnaround
To deal with a high amount of inbound calls - conversion and follow up so secure an order. Updating customers on progress of their quote, suggesting alternatives suitable for their nee
Checking and communicating lead-times for motor vehicles and arranging bespoke quotations for customers
Communicate special offers announced by the business to enhance order count
Attending driver roadshows and launch events, follow up on feedback and competitions
Liaise and network with a range of stakeholders, e.g. customers, drivers, colleagues, suppliers and partner organisations, and keep up to date with new vehicles on the market and test drive internal demo cars to enhance knowledge
And any experience of these would be really useful
Comprehensive understanding of Salary Sacrifice schemes
Extensive vehicle knowledge
Team player
A proven ability to proactively plan, problem solve and prioritize
Ability to work well under pressure
A warm, enthusiastic and outgoing personality
Self-motivated, driven, strong attention to detail with a flexible approach
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
Ready to start growing with purpose?
Apply today.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.
