Employee Engagement Officer

Employee Engagement Officer

Contract: Healthcare

Location: Warwickshire

Hours of work: 37.5

Contract Type: Permanent

Join our client's team as an Employee Engagement Officer and play a pivotal role in fostering a culture of excellence and collaboration within their organisation.
In this position, you will work closely with the management team to deliver quality engagement and communication strategies that align with both short and long-term business objectives.

Job Description

As Employee Engagement Officer, you will be serving as the first point of contact for all employee queries, providing guidance and support, and escalating issues when necessary.
You will manage individual cases alongside managers, ensuring consistency and adherence to standards. Additionally, you will collaborate with the People and Culture team to initiate and lead tasks and processes that support business objectives.
Your primary focus will be on promoting positive Employee Engagement and working closely with Operations Leads to optimise people performance.
By upholding our company values and policies, you will contribute to creating a workplace where employees feel valued, motivated, and empowered to excel.
If you're passionate about driving positive change and fostering a culture of excellence, we invite you to apply today.

Key Responsibilities

• Ensure confidentiality, privacy and dignity is maintained at all times in accordance with the General Data Protection Regulation
• Manage a diverse variety of ER issues effectively mitigating any risks to the business, engaging ACAS code of practice and limiting employment tribunals
• Be the first point of contact to provide advice, guidance and support to managers regarding people management cases
• Work alongside the People and Culture team for escalation and complex people cases
• Ensure guidance is in line with the organisations policies, procedures and employment law and that you identify the risk prior to decisions being taken in order to minimise risk, reputational damage and financial exposure
• Support managers in the review of correspondence and reports relevant to employee relations issues and, on occasion take on the drafting of such documentation where expertise dictates that this is the most effective solution

Professional and Personal Competencies/Qualifications

• Experience in managing people
• Excellent communication skills (oral and written), Influencing and negotiation skills
• Able to make presentations, give advice and communicate effectively
• Knowledge of standard ACAS policies along with grievance and disciplinary resolution
• Basic TUPE knowledge and/or experience
• Microsoft Office, Excel and Power point