Employee Relations Advisor - Ftc

Overview

It's a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we're proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth on to you.

As Employee Relations Advisor joining a fantastic supportive team of 13 teammates, you'll provide our customers with relevant advice and coaching to support all ER-related issues; you'll act as a dedicated support network to all Managers. You'll build strong relationships with leaders and managers and external contacts such as employment law solicitors to provide an efficient service to ensure Screwfix stays legally compliant.

Part-time applications are welcome. (30-37.5 hour contract) This is a fixed-term contract opportunity until the 6th December 2024.

We believe a hybrid, flexible working approach offers you – and your colleagues – the best of both worlds. Face-to-face collaboration is an integral part of our warm, friendly culture, so you'll work from our head office three days a week. Beyond that, how, when, and where you work is up to you. With a subsidised canteen, free parking and a comfortable, relaxed environment, we've worked hard to build an office you'll want to work in.

Key responsibilities

• Liaising with line managers to provide advice and support on all Employee Relations matters - including; absence and lateness, disciplinary (misconduct and gross misconduct), performance and capability, grievances and appeals.
• Dealing with general employment queries on matters such as Flexible Working requests
• Adopting a coaching style to develop relevant skills and knowledge within the operational management population
• Advising on company procedures, informal and formal meetings and outcomes
• Writing and checking letters, including complex cases which require a high level of skill, the ability to assimilate information from a number of sources and work with a high volume at speed
• Owning and delivering on specific high profile ER projects within the team to improve the ER experience within the business.
• Continually developing ER tookits and policies with up-to-date legislation and improved procedures.
• Developing effective relationships with stakeholders such as line managers, senior mangers and other HR colleagues to promote best practice ways of working across the business
• Liaising with third parties such as our employment law legal support and ACAS providing in-house support with Employment Tribunals and Early Conciliation
• Reporting on cases, working with people data and identifying trends in ER activity, suggesting and implementing practical and commercial solutions
• Working individually and as part of the ER, wider HR and operational teams
• Ability to manage the day to day activities of the ER helpline with the longer term project work required to improve our service.

Required skills & experience

• This position would suit an ER specialist, HR generalist or Operational Manager with significant ER experience looking to move to a specialist Employee Relations role.
• Considerable hands-on experience in dealing with ER cases is essential to offer the level of support and expertise required.
• The role requires the ability to rapidly build rapport and trust and establish relationships with our internal customers via telephone contact and email, along with resilience to deal with challenging situations.
• Working knowledge of employment law is essential, as is a common sense and pragmatic approach to dealing with cases.
• Experience dealing with a high volume of activity, prioritising work and dealing with several issues and cases simultaneously.

What’s in it for me?

You do your best when you feel your best, so we’ve chosen benefits that truly matter and support your wellbeing.

Subsidised canteen: We offer a great selection of hot and cold food at our subsidised canteen, as well as a warm, inviting place for you to eat. So whether you prefer a packed lunch or an easy life, we cater to all.

Free parking: No one wants to spend their mornings circling around the car park. So whether you have a work vehicle or not, there’ll always be a free spot for you and your car.

Parental leave policy: We offer Enhanced Family Leave for our UK and ROI based colleagues. Our policies and resources are inclusive for all parents and include enhanced pay terms and generous leave policies. We’ve put everything we think you should know on our dedicated intranet page, ready for when you need it. Find out more on our website.

Other benefits:

• Award-Winning Pension Scheme
• 20% discount at Screwfix & B&Q
• Company Bonus
• Award-Winning Apprenticeship Schemes
• Gym Discount at Nuffield Gyms
• Cycle-to-Work Scheme
• Enhanced Family leave
• Retail Trust counselling services
• Life cover

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

We believe in equity for all. Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.