Job description
The role will involve either working as part of the Customer Service function, managing all customer energy query types in line with Service Level Agreements and Key Performance Indicators, or in the Outreach Service, providing advice by attending events, or giving presentations in schools and in at community advice sessions..
Request
Either Possess a minimum of a BTEC Higher or equivalent (Level 4) of qualification OR Can demonstrate at least two years relevant customer service experience with evidence of training / learning. See candidate information pack for full details.