Energy Metering Administrator

Exciting Opportunity: Metering Administrator in Leeds (6-Month FTC)

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

About the role

The Metering Administrator will play an active role in the Metering Teams day to day processes and project driven work. They will manage operational processes including RGMA flow management and maintenance of metering assets, whilst also working hard towards industry targets surrounding the SMART & AMR Installation Programme and other Engie Initiatives.

ENGIE are recruiting for a Metering Administrator in Leeds. This is a 6 Month fixed term contract, working full time Monday to Friday. ?On offer is a competitive salary, bonus and benefits package.

Key Responsibilities

• Managing the Gas & Elec Emergency Process in line with industry requirements and liaising with Customers and 3rd parties where required
• Administrative support for Gas siteworks; new connections, relocations, upgrades/downgrade, disconnections etc
• Investigation of contentious meter removals in order to remove from Engie supply and reduce costs
• Raising, tracking and resolution of meter and AMR faults across both Gas and Elec portfolios
• Identifying inherited Smart meters and ensuring gain process is initiated to allow the meter to operate in SMART mode
• Supporting the roll-out of Smart and Advanced meters to comply with Supply Licence Conditions and the commercial needs of the business
• Liaising with 3rd Parties on deployment for SMART/AMR Rollouts and providing reporting on progress
• Responding effectively to and helping resolve queries in relation to Smart and Advanced meters and associated activities
• Processing of RGMA Flows within SLA, ensuring accuracy and efficiency is maintained

Key Requirements

• Previous experience in a logistical, service provider administration/analyst role
• Previous experience in a similar role within the Energy sector, desirable
• Preferable experience of a back office role
• GCSE Maths & English Grade C (or equivalent)
• Strong communication skills and ability to build relationships with stakeholders
• Microsoft Office proficient
• Excellent time management and ability to prioritise workloads, adhering to deadlines
• Practical approach to problem solving with a 'right first time’ motive

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive