Energy Solutions Desk Team Leader

Energy Solutions Desk Team Leader - Tamworth - Monday to Friday - 08:00-17:00 - 42 hours per week Speedy are the UK’sleading hire provider with the widest range of tools, specialist hireequipment, plant and support services – everything for every job!We are currently seeking a dynamic Team Leader to join our Energy Solutions team at our Tamworth depot. As a Team Leader you will lead a team of 8 ensuring daily operations are achieved and carried out to the highest standard through positive working and a flexible approach.On a day-to-day
basis:Take responsibility for all administration tasks across Power & Fuel and dealing with requests for collection/contract termination (off-hires)Ensuring all incoming queries are handled in a timely and professional manner, whilst giving full and accurate informationWorking with depot locations to arrange transport for deliveries and collections whilst ensuring that all opportunities to maximise the depot and the Group’s sales to a customer are attainedAssisting with the day to day running of the Energy Solutions team and communication to the depotsMonitoring SLA’s and KPI’s in order to facilitate improvementsSupport, coach, and mentor effectively with other colleagues in the Energy Solutions teamIdentify up sell/cross sell opportunities and develop implementation planOrganising and storing documents in-line with system processes  What we offer:26 days holiday (plus bank holidays)Opportunities for training, development and career progressionLife assurancePension SchemeCanteen facilities95% discount across the Speedy brandVoluntary Health Cash PlanMy Staff Shop: discounts and offers for shopping etc. across many suppliersGreen Commute Initiative: Work scheme for cyclingVita – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management For us to help you
on your journey to success, here’s what you’ll need: Strong organisational skillsGood computer literacy in MS Office packagesExcellent communication skills both verbally & writtenHigh level of integrity with the ability to work effectively under pressurePrevious experience working within the hire industry or similar customer service or operational role Please be aware
Speedy reserves the right to close our vacancies earlier than the listed date
if we have received a high level of applications. We would recommend that if
you wish to be considered that you complete the application as promptly as
possible.Flexible hours available this includes job shares/
amended hours, we will consider all. Offering a work/life balance is of great
importance to Speedy!Speedy offer a Career Line of Sight which enables
a detailed understanding of the route to progression and growth within the
Speedy Group.Please be aware
Speedy reserves the right to close our vacancies earlier than the listed date
if we have received a high level of applications. We would recommend that if
you wish to be considered that you complete the application as promptly as
possible.Please be aware that
some roles within The Speedy Group UK&I may require a DBS, Credit or
Security Clearance Check. The Speedy Group is an equal opportunity
employer where we embrace diversity in all of its forms and fostering an
inclusive environment for all people to do the best work of their lives with
us. All applicants will be considered for employment without attention to
ethnicity, religion, sexual orientation, gender identity, family or parental
status, national origin, veteran, neurodiversity status or disability status.
All roles within The Speedy Group require proof of right to work in the UK by
the start of employment.