Engineer's Team Leader

Are you passionate about leading and developing high-performing teams? Do you thrive in a dynamic environment where innovation and customer service excellence are at the forefront? If so, we have an exciting opportunity for you!

Joining our growing Team as the Engineer’s Team Leader, you'll play a pivotal role in delivering exceptional customer service and maintaining operational excellence. You will take responsibility for managing, leading, coaching, and developing a team of Engineers to provide the highest standards of customer service. You'll ensure that your team stays up to date with the latest technology and repair techniques while maintaining a strong focus on operational targets, performance improvement, revenue maximization, and cost control.

What’s in it for you?
Salary- £37,500-£41,000 depending on experience + bonus.
Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!
Pension- 3% Employer Contributions.
Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).
Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.
Community- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.
FMGive- Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.

About you:

• First and foremost, you will have a wealth of engineering experience and a strong understanding of modern vehicle construction.
• You’ll be an experienced people manager with an ability to get the best out of team members, through strong hands-on coaching and performance management.
• You possess a well-developed sense of financial awareness. You must be someone who can see the bigger picture and work closely with peers and line managers to ensure delivery against SLA’s and targets.
• You’re highly customer and delivery focused, you will be no stranger to working in a target driven environment where performance improvements and innovation are constantly being pursued.
• You have excellent communication skills, including the ability to build and maintain relationships with internal and external stakeholders.

About us:

FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.

We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

Be part of our future

If you are ready to take on this exciting challenge and make a difference, apply now to join our team as an Engineer’s Team Leader!