Enrolment Coordinator - Apprenticeships

Enrolment Coordinator

KnowledgeBrief - Full-Time - Remote

Up to £25,000 per annum starting salary

Are you excited about the prospect of working with a growing Apprenticeships company, enhancing the lives of aspiring professionals?

At KnowledgeBrief, we've been at the forefront of Leadership and Management training for over 15 years, revolutionizing learning experiences through our innovative KBPro platform. Since 2015, we have expanded into the Apprenticeship sector, and have been growing from strength to strength ever since!

KnowledgeBrief is now an innovative and market-leading provider of leadership and management training and apprenticeship services. The joy of learning is at the heart of our values and philosophy. We aim to inspire and develop our learners and staff to grow and succeed.

Our effective in-house developed learning tools have helped us to collaborate with clients across a broad scope of industries and sectors. We deliver level 3, 5 and 7 Leadership and Management apprenticeships.

You will be part of a bright, inspiring, and ambitious team that is eager to maximise its potential. We are proud of our philosophy and purpose to inspire leadership at all levels. To learn more about our values and vision, please visit our website: KnowledgeBrief

Role Overview:

We are looking for an organised and committed individual to join us as an Enrolment Coordinator. You will provide learners and clients with a smooth and professional first touchpoint with KnowledgeBrief, coordinating enrolment and administration of learners and clients across our various apprenticeship programmes. You will be responsible for upholding the highest level of quality, accuracy, and compliance for paperwork.

Why Work With Us:

At KnowledgeBrief, we're committed to fostering the joy of learning, offering access to cutting-edge research theory through our bespoke e-learning platform. We prioritise staff wellbeing, providing benefits and initiatives such as:

• Investment in staff CPD, with study days every month for your own personal development
• Flexible working arrangements to support work/life balance
• 5.6 weeks annual leave plus bank holidays off and a 2-week closure over Christmas/New Year's.
• Ability to engage with numerous ongoing growth projects in addition to your day-to-day responsibilities
• Charity days and company away days
• Ongoing wellbeing initiatives

Key Responsibilities - Enrolment Coordinator:

• Provide our learners with a smooth and professional enrolment process.
• Ensure all enrolment documents are submitted timely and by the deadline
• Retrieve, organise and file official documentation using our learner management software.
• Maintain and update learner information, documents, and records
• Familiarise yourself with the ESFA funding rules and requirements.
• Liaise with the Quality Manager to ensure our documentation and processes uphold ESFA regulations
• Ensure consistent, fair and unbiased handling of learner personal data
• Register learners with appropriate awarding bodies and internal e-learning platforms
• Liaise effectively with the delivery team to ensure a smooth handover from enrolment to learning

Experience & Qualifications - Enrolment Coordinator:

While we are open to applications from a range of backgrounds, our ideal candidate for this role will possess the following:

• Minimum level 2/GCSE grade C or above in English and maths
• Strong IT skills
• Strong administrative, organisation skills and great attention to detail
• Ability to meet tight deadlines and work under pressure
• Ability to meet compliance requirements
• Excellent communication skills, both written and verbal are essential
• Ability to maintain and respect confidentiality of information
• Enthusiastic attitude with a willingness to learn
• Professional manner and commitment to excellent customer service

If all the above resonates with you, we want to hear from you! Apply direct with your CV and a cover note highlighting your relevant experience and passion for the role, and we will be in touch.

I look forward to hearing from you!

Nathan

HR Advisor

KnowledgeBrief

Learn more: KnowledgeBrief