Estate Pride Operative

This role is with Shepherds Bush Housing Association who are now part of The Guinness Partnership.

About Shepherds Bush Housing Group

We’re a forward-thinking housing group in the heart of west London. Since we started in 1968 our ethos has remained the same: to provide affordable homes and services that build communities.

Here at Shepherds Bush Housing Group, we are passionate about what we do and apply our innovative outlook to find new ways to invest in people, communities and residents.

We offer careers that are both exciting and rewarding. We’re looking for people who bring a variety of different skills and experiences to help us continue to make a difference to the local communities we work within.

This is a unique opportunity to work for an award winning organisation and genuinely contribute to the achievement of our corporate aims and objectives.

About the role

You will be responsible for carrying out daily estate duties, providing a clean environment and garden maintenance. You will liaise effectively with colleagues, residents, external clients and agencies to deliver the highest level of customer service and satisfaction to both our residents and leaseholders. You will operate within the core values of integrity and honesty.

Key Responsibilities

• To provide a high-quality cleaning, gardening service to our estates
• Daily interaction with residents, to encourage them to look after their homes and community.
• To meet the demands of the qualification requirements and work with the training provider to ensure that the qualification is obtained within set timescales.
• To meet deadlines and work tasks on time and to standards agreed with your line manager.
• To get involved in and participate in our community development works on our estates
• To report any Health & Safety and ASB issues

Please see the job description for a full breakdown of duties and requirements.

About you

• A good level of education
• Good communication skills.
• The ability to adapt and to work in both cleaning and grounds maintenance when required
• The ability to organise information within an office environment.
• The ability to use a wide range of IT packages effectively.
• The ability to work accurately and to meet deadlines when under pressure.
• The ability to think creatively.
• The ability to understand the importance of being punctual and the impact that absence has on the effectiveness of the team.
• A full driving licence will be essential.

What we can offer you

Please follow the link to read more about our great benefits and what we can offer you: https://www.sbhg.co.uk/life-at-sbhg

Equality, Diversity and Inclusion

We commit to ensuring that equality and diversity are integrated at the core of our business and respond to the needs of our employees, workers, stakeholders and customers. To read more about our commitment, please visit the following link: https://www.sbhg.co.uk/equality-and-diversity

We reserve the right to close this vacancy early if enough applications are received.

Our mission

We're much more than a landlord. We build communities by providing homes that people can afford and invest in people and places.

We have more than 5000 homes throughout west London and are building more. We've been doing this since 1968 and are a trusted part of the community.

Our mission is social heart, business head, local impact.

Social heart: Our way of working builds and strengthens communities.
Business head: Our way of working means we make a lasting return on investment.
Local impact: Our way of working responds to what's needed locally.