Address
Form of work
SalaryPurpose of the Role
As a key member of the Middlewood Locks Estate team you will be responsible as a team member assigned to our client’s site; the protection of our client’s premises, maintaining high presentation standards of the site assets, personnel and visitors are the key priority.
Key Responsibilities
• Carry out security operations in accordance with Middlewood Locks Estate team Policies and Instructions, providing excellent customer service to ensure a safe and secure living environment.
• Conduct high visibility patrolling to deter illegal activity, anti-social behaviour and vandalism.
• Assist with emergency response and business continuity plans for fire alarm activations, power failure, bomb threats and other such incidents, including escalation to out of hour’s providers.
• Provide first response assistance, communication and support with first aid incidents.
• Respond to alarms and investigate disturbances, providing a written report on all incidents.
• Monitor building entrances to maintain security and prevent unauthorised persons tailgating.
• Prevent unauthorised parking and also advertising agencies leaflet dropping in all buildings.
• Write a daily report of activities and incidents e.g. equipment or property damage, theft, presence of unauthorised persons and alarms, passing reports to Security Supervisor at the end of duties.
• Mixing with residents, visitors and employees to act as a visible deterrent against crime and inappropriate behaviour, calling emergency services as appropriate if assistance is required.
• Providing support to Middlewood Locks residents and visitors guiding or escorting as needed.
• Warning individuals of estate regulation violations, managing resultant situations appropriately.
• Participate in training sessions to ensure and understanding of incidents that may occur on site.
• Working in collaboration with the Police and Safer Neighbourhood Teams.
• To assist in the management and issuance of all permits to work and access around site.
• Embrace the Middlewood Locks vision and values and their delivery into all building services, fully integrating such vision and values and incorporating aspirations of clients and stakeholders.
• Undertake any other duty as requested by the Line Manager or acting Line Manager as might be reasonably expected or required, including assistance with ad-hoc projects.
Skills, Knowledge and Experience
Essential
• Has a proactive and can-do attitude.
• Possess SIA, CCTV license.
• Excellent report writing skills and attention to detail.
• Excellent communication skills.
Desirable
• NVQ Level 2 in Security Services, Customer Services or similar.
• Possesses a CCTV Operator SIA License.
Behavioural Competencies
MWL Competencies
• Service Excellence
• Team Working
• Effective Communication
• Developing Self & Others
• Personal Integrity
• Business Alignment
• Financial Responsibility
• Impact & Influencing
• Results Orientated
Working Hours - 36 hours average
Salary - £11.68/ph
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Please see our Benefits Booklet for more information.
