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SalaryEstate Services Coordinator
We are looking for 12 Estate Services Coordinators who will be responsible for managing a team of caretakers. We have 9 permanent and 3 fixed term vacancies available. You will be responsible for all aspects of their line management including, overseeing and supporting their training and development, conduct of regular supervision meetings and assessment of health and wellbeing, health and safety compliance, performance, conduct and sickness absence management, in accordance with Council policy and procedures.
On your allocated patch, you will be directly responsible for monitoring and taking corrective actions of services associated with estate management functions such as cleaning, waste management, grounds maintenance, communal repairs, estate improvements and resident involvement in the management of the estates. You will ensure estates are maintained at the highest possible standards of cleanliness, safety, security and appearance.
You will be required to carry out caretaking, fire safety and repair inspections as directed by the Estate Services Area Manager.
You will be required to work collaboratively and develop strong working relationships with other teams and partner agencies, such as refuse, repairs, new build and project teams, tenancy management, community safety, police etc.
** Please refer to the job description and person specification when applying for this post. Please ensure the questions under person specification on the job description are answered under the supporting statement section on your application form.
You will need to be self-motivated, have good time management and interpersonal skills, be a good team player to achieve full potential in order to help make Islington a better place for our residents.
You will also be required to work weekend - approximately 1 weekend in 10, for which an additional enhancement will be paid.
We have a very diverse team and are expanding. As such we are seeking dynamic individuals who want to fulfil our mission to improve the quality of life on Islington’s housing estates.
Our objectives and priorities:
- To provide safe, comfortable homes and estates
- Support residents to live well in their communities
- Increase resident engagement/feedback and improve analysis and learning from responses and complaints
- Reducing waste and increasing recycling
- Our Estate Services teams collaborate with residents and other service areas, such as refuse and recycling, grounds maintenance, community safety and police to ensure our outdoor spaces are green, clean and safe.
In return for your knowledge and skills, we offer a vast range of staff benefits here at Islington such as:
- Up to 31 days leave per year with more for long service
- Excellent pension scheme
- Learning and development opportunities to maximise your potential
- Local discounts from restaurants, shops, health and beauty therapists, and more
- Staff support networks
It isn’t necessary for you to have experience in estate management if you have the skills, knowledge and background to be able to conduct inspections and identify problems and shortfalls in service. You will be well organised, knowledgeable in health and safety, calm under pressure, possess strong communication skills, and truly care about the customer's needs. This is an ideal role for someone who enjoys working in the community, and making sure Islington residents live in high quality, healthy and safe conditions on our estates.
