We are working with a professional company based near Ledbury who have a fantastic opportunity to join their busy, friendly team who run events for both corporate and private customers.
The whole team work towards ensuring that guests attending the events have a truly memorable and positive experience and therefore exceptionally high standards of customer care and the ability to liaise with people at all levels is essential.
Key duties include:
- Providing administration for all client bookings and supporting them through the full event experience.
- Hosting all clients and visitors on site
- Responsible for the presentation of all client areas, ensuring they meet modern 5-star standards
- Ordering and maintaining basic stock levels
- Responding to and actioning calls/voicemails including client enquiries and group emails
- Coordinating the pre-attendance and event qualification process
- Coordinating catering for all retail bookings
- Maintaining the accuracy of forthcoming bookings and new diary bookings (making amendments and updating any cancellations)
- Planning the diary in accordance with staff requirements, working rotas and resource availability
- Keeping in house systems updated, creating diary sheets, populating staff rotas and publishing shifts.
- Reconciling budgets, tracking revenue along with monthly finance reporting
- Adhering to all company processes and procedures
This is a varied and busy role that is measured by the positive feedback from clients/supplier relationships and the smooth running of events and budget controls, therefore we are looking for the following skills, experience and qualifications:
- Background in hospitality/customer facing roles
- Ability to work alongside functional tams and assist others as a local fact holder
- Enthusiasm, drive, commitment and the confidence to achieve goals with minimal supervision
- Excellent organisation, planning skills and written and verbal communication skills
- Account managing and financial reporting skills
- Numerate with an excellent grasp of MS Office applications
- Be product literate
- Full clean driving licence essential
Working Pattern alternates from Monday to Friday one week, followed by Tuesday to Saturday the next on a rolling weekly rota basis (8am – 5pm); Salary £27,400 per annum.
Please forward your up to date CV details and call Judy to discuss further.
First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers.