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Form of workEvents Planner £26,000 We are currently looking for an enthusiastic and extremely organized Event Planner to join the team at one of the most iconic venues in Bristol, M SHED Museum at Harbourside. We deliver a high volume of memorable events over the year. Are YOU up for a challenge?? Are YOU the person we\'re looking for?? If your answer is YES hit APPLY button and take the wheel! You will be responsible for coordinating the conference and events bookings for the venue. Conducting show-rounds and meeting customers to establish the customer requirements for their event. Proactively upselling the venue and food & beverage options and always aiming to meet customer needs and exceed customer expectations. Produce function sheets and attend operational meetings to ensure all details and requirements are handed over accurately to the operations manager. To raise and send customer invoices and be responsible for post event calls and customer feedback. Consistently ensure the highest standards of accurate and timely customer, staff and management information. Responsibilities include Conducting reactive sales activities, responding to telephone and e-mail enquiries for final details Following up on post-event calls within a specific time scale to optimise repeat bookings. To showcase the venue inviting customers in for show-rounds To achieve agreed upselling sales targets for food and beverages Ensuring all details and requirements of confirmed bookings are handed over accurately to the operations team. Proactive calls focusing on past bookers, lost and turned down enquiries. Liaise with the client onsite teams to ensure a harmonised approach. Opportunity to attend venue showcase events. Generating and sending full pre-payment invoices to the customer Updating final invoice revenue in Delphi post event Update 3rd party platforms along with the venue website with seasonal offers and packages To always be aware of sales activity/initiatives of our competitors and use this market intelligence, acting upon it to ensure the venue obtains its market share in this sector. To maintain accurate, up-to-date reports and information To maintain the Delphi FDC booking system compliance benchmark To maintain relationships with local event partners and Lime Venue Portfolio Support innovative campaigns for the Sales and Marketing plan. Always responding positively and efficiently to customers, ensuring repeat business is optimised. To perform ad hoc tasks as directed Will have extensive event planning experience within the UK conference and events industry. Will be experienced in achieving KPI’s and developing business strategy to achieve growth expectations. Our Ideal Events Planner: Talented and creative individual with the ability to follow instructions carefully and independently. Highly adaptive and flexible with good organisational skills and strong attention to detail. Excellent team player with self-management skills. Will have previous event planning experience within the Bristol region for conference and events Proven previous record of achieving set objectives and targets Minimum 2 years’ experience in an event planning role within a Conference & Events environment Minimum 2 years Delphi experience front and back of house We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: £26,000 per annum Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive Wow Points every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families
