SALES & EVENTS EXECUTIVE
Macdonald Aviemore Highland Resort is thrilled to be recruiting for the role of Special Events Executive. We are a popular resort set in the heart of the Cairngorm National Park. The resort boasts 4 hotels, 18 woodland lodges, a spacious conference centre, an on-site cinema, luxury shopping, extensive leisure facilities and an impressive 18-hole championship golf course.
The Role:
As a Special Events Executive, you will play a crucial role in our dynamic team. Working closely with the SEM (Sales & Events & Manager), you'll ensure exceptional service for all customer inquiries, covering proposals, showrounds, functions sheets, contracts, and billing. With a key focus on weddings and private functions, your mission is to establish a consistent brand footprint both offline and online.
Responsibilities:
- Utilise your background in sales and events, with an emphasis on weddings and private functions.
- Demonstrate meticulous attention to detail, customer focus, and a proactive approach to generating new business.
- Collaborate with the Sales & Events Manager to fully service customer inquiries, including comprehensive proposals, engaging showrounds, accurate functions sheets, and seamless contract and billing processes.
- Establish a strong brand presence both offline and online, with a particular focus on weddings and private functions.
- Coordinate all showrounds in partnership with Weddings Direct, maximizing the utilization of all function spaces.
- Ensure the creation of accurate and detailed BEOs (function sheets) and conduct weekly function sheet meetings.
- Provide timely, consistent, and engaging responses to all sales inquiries from customers and Guests Direct.
- Maintain brand standards across all printed materials.
- Conduct pre, during, and post-communication with both new and returning customers.
- Support SEM/DOS at local wedding expos, Christmas events, seasonal expos, and private event expos.
- Ensure accurate data entry and complete weekly and monthly audits.
Candidate Profile:
- Background in sales and events, with a focus on weddings and private functions.
- Great attention to detail and a customer-focused approach.
- Proven ability to generate new business.
- Strong organisational and communication skills.
If you are an enthusiastic and detail-oriented individual ready to make a significant impact, we invite you to apply today.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
- Event Management: 1 year (preferred)
Ability to Commute:
- Aviemore, Highland (required)
Ability to Relocate:
- Aviemore, Highland: Relocate before starting work (required)
Work Location: In person
Reference ID: Sales & Events Assistant
Expected start date: 15/04/2024