As a Meetings & Events (M&E) Sales Executive, you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. You’ll be managing meetings and events enquiries efficiently, and delivering excellence to all of our valued customers and clients as part of a vibrant team. If you’re our ideal meeting and Events Executive, you will: Increase conversion of enquiries by developing client relationships and maximising sales leads Produce function sheets and liaise closely with the hotel operational teams to ensure the smooth running of events Ensure Sales & Catering/Opera/Delphi are updated with accurate and relevant information in line with event contract – attention to detail is key! Work with the M&E Office Manager to ensure revenue targets are achieved Respond professionally to telephone and email enquiries in timely manner, according to our department methods and standards Upsell to enquiries where possible (food & beverages, bedrooms, leisure facilities, etc.) Arrange and conduct final details meeting/calls with organizer prior to event. Produce function sheets for all events ensuring all necessary detail is noted ensuring all final detail including delegate numbers, rooming’s lists and timings are collected from booker. Participate in training and be the best you can be in your role - there is a huge amount of training available to you if you want to build a career Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops Free hot lunches Talent referral scheme: earn yourself a bonus for recommending a friend to join us We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support Ongoing job-related training programmes with clear paths for progression Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.