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Salary Location: Manchester, United Kingdom | Salary: 14.50 hourly | Posted: 7 Mar 2024 | Business Unit: UK Secure Solutions | Region / Division: UK & Ireland | Contracted Hours: Per Diem | Employee Status: Casual | Reference: 9256
Events SIA Response Team - Eastlands, Manchester
£14.50 per hour
Following continued success and growth, G4S Events are now recruiting for specialist and experienced SIA DS Response Team members, to deliver an exception and first class guest experience within the Premium Areas of a newly, purpose-built arena in the Eastlands area of Manchester.
You must hold a valid DS or CP SIA Licence to apply for this role. We are looking for individuals who are energetic, friendly and approachable, with great communication skills who can interact with members of the public. Customer Service is key, so you must have the ability to problem solve and deal with situations in a positive and proactive manner and are able to work during the evening or at weekends,
To join the team, you should:
- have previous experience of working as a door supervisor and/or response team duties, ideally within the Events or Hospitality Industries; especially crowd management and conflict resolution, and ejections from the venue, if appropriate
- be passionate about events and keeping people safe
- have exceptional communication skills
- take pride in your appearance and be well presented at all times
- be available to work during the evening and at weekends
- be confident in your ability and act in a professional manner at all times
- act as an ambassador for G4S Events and our customers
- assess the suitability of guests and continually monitor behaviours in line with the venue's policy and remain within legal requirements
- ensure the arena operates within a safe capacity and any crowds are dispersed appropriately
- respond to any issues that may arise in a safe, robust and professional manner, recording all incidents appropriately
- Securing licensed / hospitality areas
Benefits:
- Perks at Work Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more
- Access to GP services, mental health support, healthy lifestyle plans and financial guidance
- Accrued Holiday pay
- Real Living Wage
- Company Pension
- Training and Progression Opportunities
- Free travel to qualifying events outside of the region
- Option to work on other accounts/venues to increase earning capacity
Being part of G4S Events, also allows you the option to work at many different venues and events throughout the UK, across the sports and music industries, so you will have an opportunity to be a part of the events you love - whether that be working at a Premier League Football Club or a high profile cricket ground or at an events venue in the region. If you're open to travel we even have opportunities to be part of some of the biggest events across the UK.
Please note that you need to hold a valid DS OR CP SIA licence - if you don't have this you can still be considered as a Steward so please see our other opportunities on our careers page. If this sounds like something you want to be involved in, you will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps.
Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.
