Executive Assistant

About Us…

We as an organisation are proud to provide homes for thousands of people within our communities. We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families, and communities.

We have a vision of ‘prosperous people and places’ and we as an organisation understand the importance of looking after our employees. Our workforce are dedicated to reach this vision through ensuring Trivallis is a great place to work and live.

Are you looking for a career where you can make a real difference to the quality of people’s lives and our services? Come and join Trivallis on this exciting journey.

About you…

The successful candidate will :

• Be confident with working in a fast-paced and confidential environment ensuring that deadlines are met.
• Enjoy working as part of a team coordinating complex projects and programmes for Sound working knowledge and experience of complex diary management.
• Experience of working to and meeting deadlines.
• Excellent communication skills with the ability and confidence to communicate effectively at all levels both verbally and in writing.

What you’ll do…

Working directly with the Executive Directors, the Executive Assistant plays a key role coordinating meetings and projects, working with others to ensure deadlines are met and being a key point of contact for both internal and external partners.

This role will mean working in a high profile, confidential environment, supporting the Executive Director to fulfil the purposes, values and objective of Trivallis’ Corporate Plan.

What you’ll be responsible for…

• Provide guidance and advice to staff on the views of the Executive Director.
• To provide an effective link between the Executive Directors and their direct reports.
• Manage and maintain the Executive Directors complex diary and email account.
• Filter emails highlighting urgent correspondence and action enquiries on behalf of the Executive Directors.
• Manage on behalf of the Executive Directors, all face-to-face video conference and teleconference meetings and travel itineraries, ensuring these are set up in a timely, efficient and cost-effective manner.
• Compose letters and emails for the Executive Directors on behalf of Trivallis.
• Ensure all internal and external clients are treated with professionalism and quality, with enquiries and requests being handled in a timely and efficient manner.
• Act as a conduit for gathering and reporting back information at the highest levels within Trivallis and external bodies.
• Assist in the monitoring of internal audit actions to ensure compliance for the Directorate.
• Ensure deadlines for reports are met for all Board, Committee and Executive Leadership Meetings, assisting the Executives in the production of these papers.
• Undertake research and projects when required.
• Support the review process for complaints and handle direct enquiries accordingly.
• Ensure strategies, policies and procedures owned by the directorate are current and reviewed on a regular basis.
• Work closely with the Governance Team to ensure core business objectives are met in accordance with the appropriate processes.
• Assist Operational Directors and other senior staff on an ad-hoc basis.
• Collate information for reports and presentations.

Benefits...

We are committed to ensuring Trivallis is a great place to work. We are constantly reviewing the benefits that we offer to our workforce. As well as aiming to achieve a positive culture we offer a competitive pay and benefits package, some of which are listed below:

• A generous 30-day annual leave entitlement.
• Local Government Defined Pension scheme.
• Healthshield cash back plan for you and your family.
• Flexible working.
• Learning and development programme where we invest in your personal development.
• Opportunity to be involved in facilitating the diversity and inclusivity across Trivallis.

How to apply...

If you are interested in applying for this role, then check out the Role Profile and see if you’ve got the skills, experience and knowledge we’re looking for. Further information is available at:

• Trivallis Website

The closing date for receipt of applications is Sunday 18th February 2024.

If you would like to find out more about this role, please contact Kate Jones Director of People on 07552957633

Direct applications from individual candidates are preferred for this job opportunity. We kindly ask recruitment agencies to refrain from contacting us via email or phone. Unsolicited approaches will not be considered or responded to.

Thank you for your cooperation and understanding.

The performance of our organisation is influenced by our people within it. Progressive growth, progressive ideas, progressive culture. Our recipe for success is demanding more of ourselves, stretching and striving to do things that haven’t been done before but that truly improve the lives of our tenants within our communities.

Are you looking for a career where you can make a real difference to the quality of people’s lives and our services? We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families and communities.

Over recent months we have developed ambitious plans to change and improve how we deliver services. These plans were developed by listening to residents, staff and partners and looking at how new technology can make our services more accessible and responsive to our customers.

If you think you could be as excited as we are about the future, we would be delighted to hear from you. We are looking for highly motivated individuals who have a genuine passion and demonstrable experience of delivering quality services as well as transferable skills gained in the private or public sector.