Executive Support

Company description

Location: Oldbury (hybrid working 2 office days per week)

Employment Type: Permanent, full time

Additional Benefits:Annual Bonus

Thought The AA only provide roadside assistance? Think again.

For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as an Executive Support - Digital Product, you’ll play a key part to our success and join us on this exciting motoring journey.

#LI-THEAA #LI-Hybrid

This is the job

Joining the AA as our Executive Support - Digital Product, you’ll help support the Chief Digital Office leadership team to deliver the digital product roadmap. You will play a pivotal role in the team overseeing the governance and compliance of all forums and managing risk, compliance & governance - this will include producing and collating packs to a high standard and owning the minute taking and actions following forums and meetings. Other duties will include supporting the leadership team with diary management as well as other general administrative duties.

You will also be involved in the rigor of benefit tracking and evidencing of how we are maximising our capex investment as well as enforcing the governance & delivery of the Digital roadmap.

This is a brand new role, so we’re looking for someone who thrives in a fast-paced environment, who has excellent attention to detail and is highly proactive and organised. You will have the opportunity to grow and establish the role to truly make it your own and be at the centre of each Leadership function within our Digital function.

What will I be doing?

• Perform Risk Control Self Assessments and prepare controls for signoff by Control Owners
• Collaborate closely with Digital Leadership teams to compile slide decks for meetings
• Support in management of third-party administration such as raising and execution of POs and Statements of Work.
• Responsible for documenting incidents, monitoring and ensuring the closing of risks relating to CDO by implementing controls to mitigate repetition of incident
• Oversee admin for CDO direct report team, including expenses, desk bookings and travel booking
• Contributing to a culture of risk incident and near-miss reporting to ensure a continuous improvement to risk management.
• Own governance and compliance of all forums across CDO, ensuring consistency of scheduling, as well as ensuring packs are created and distributed in a timely manner and attending meetings to record and track accurate minutes and actions

What do I need?

• Strong working experience within a support function in a fast-paced environment (Programme/Project Support, EA/PA or Administrative position)
• A confident nature and passionate to find solutions to problems.
• A desire to develop their experience and get stuck in, even with new tasks
• Comfortable and confident working closely with various stakeholder levels i.e., Senior Leaders, Executives and Directors
• Diary management experience and coordinating meetings/forums
• Minute and action taking skills and experience providing accurate records during and following meetings/forums
• Self-starter and motivated to make the role your own
• A proactive solution-thinker, continually exploring improvement to ways of working

Additional Information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA, you will join and learn within a team that’s as driven as they are supportive and have access to a range of benefits including:

• Free AA breakdown membership from day one, 50% discount for family and friends in the first year plus discounts on other AA products
• 25 days annual leave plus bank holidays + the option to buy additional annual leave
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
• Pension scheme available up to 7% contribution
• Exclusive EV discount scheme
• Diverse learning and development opportunities to support you to progress in your career
• Access to employee inclusivity networks
• Dental and Critical Illness Insurance cover accessible for all AA colleagues

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

#LI-HH