Export Cargo Specialist - Temp to Perm

Do you have previous cargo agent experience paired with excellent customer service skills? Have you worked within the airport or with airline companies?

My client specialises in ground handling and is looking for an experienced Cargo Agent, based at Heathrow Airport (LHR). The successful candidate will be joining a team of 2-3, in a small but busy office within the Cargo department. This is a Monday-Friday position, working 9am until 5:30pm, with HYBRID working opportunities after successful probation/training.

This will be a Temp to Perm role -

Main duties:

• Advising clients on transport requirements, costs & payment methods
• Checking import/export documents to determine cargo contents & classify goods
• Checking and understanding different shipment methods, keeping a record of goods shipped, received and stored
• Administration and use of spreadsheets 
• Communicating and coordinating with customers, handling agents & internal departments in an efficient & professional manner
• Ad hoc reporting/admin/projects where required

Requirements:

• Minimum 2 years' cargo agent, reservations agent or customer service agent experience within the airport (essential)
• Portuguese speaking (desired but not essential)
• Must be able to pass a 5 year UK check & DBS check
• Strong administration skills & customer service skills
• Proficient in MS Office (particularly Excel)
• Proficient in CargoSpot (or similar cargo booking system)
• Must have the right to work in the UK with a valid passport/ documents (may be required to travel for 2nd stage interview)

Benefits & Pay:

• TEMP hourly rate £15.00 per hour
• PERM Salary up to £30,000 per annum
• 25 days holiday + bank holidays
• Option for hybrid working (2-3 days from home after successful training/probation period)
• Life assurance 4x salary
• On site parking
• Travel concessions after 6 months (including stand by & discounted tickets)