Address
Form of workJob Description
Position:
External Account Manager- Local Government/Emergency Services
Salary/Package:
Basic Salary + Car Allowance + Sales Commission
Benefits:
25 days holiday entitlement rising to 28 days after 5 plus years’ service
Holiday Purchase Scheme
2 days for personal wellbeing
Company supported CSR Volunteer Day
Pension – including option to join Salary Sacrifice/Exchange for Pension scheme (SXP)
Electrical Vehicle Salary Sacrifice Scheme
Death in Service – x4 basic salary
Private Medical Insurance available, partially subsidised by Ci
SAGE- Employee Benefits Membership
Corporate gym membership available, partially subsidised by Ci
Salary Sacrifice charity donation scheme
Ci Christmas Savings Club
Ci Lottery
Out of town offices with free parking
Hybrid working arrangement – Mon & Fri optional WFH days
Business Unit:
Government- Central/Local Government and Emergency Services
Reporting to:
Business Unit Manager
Location/site:
Basingstoke- Hybrid working (3 days in the Basingstoke office)
Vetting requirements:
No
Company Overview
Established in 1983, Centerprise International has over 40 years’ experience in delivering innovative and cost effective Information Technology solutions and services. Our financial strength, heritage, knowledge and experience is further strengthened by our adherence to internationally recognised ISO quality standards, specifically designed to protect and support the delivery of high quality solutions and services to our customers.
Ci’s primary focus has always been to deliver cost efficient IT solutions that are tightly aligned with our clients aspirations/objectives. Our comprehensive solution portfolio and deep understanding of Public Sector Procurement and Framework requirements has allowed Ci to build many long standing Partnerships with some of the UK’s leading Central and Local Government bodies. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth.
Throughout our history, Ci has evolved to meet market demands and now offers a comprehensive portfolio of fully managed services and support solutions specifically designed to complement and enhance our existing hardware, software and support capabilities.
Ci actively seeks to attract talented and ambitious individuals, to nurture and develop throughout their career. The Ci Group comprises of wholly owned companies and a joint venture business, providing ample opportunity for our staff members to develop a wide and varied career path. All employees have the opportunity to learn from successful, highly capable business professionals with extensive knowledge and experience to learn first-hand how a thriving privately owned business operates.
Role Description
Working within the rapidly growing and successful Public Sector sales team, the ideal candidate will demonstrate a keen understanding of ICT Infrastructure solution sales and posess strong consultative selling skills. To excel in this role you will be an active listener, have a compelling sales personality, and a passion and determination to succeed.
Excellent communication and interpersonal skills are essential as are comprehensive negotiation and collaboration capabilities. You will be comfortable building relationships, influencing and managing complex situations/requirements, presenting compelling/persuasive sales pitches and liasing with key contacts and external stakeholders to get things done. You will also demonstrate a history of over achievement of sales targets and KPI’s.
Responsible for the acquisition of new Local Government and Healthcare clients, you will be comfortable collaborating with Centerprise Technical, Service and Marketing teams to proactively create Business Development campaigns and Account Development plans with the specific objective of securing net new customers.
The candidate will be expected to competently undertake cold and warm calls without hesitation and consistently send compelling emails and proposals, directing the next steps in the engagement– with the aim of building trust and rapport to benefit the sales cycle. Initially conversations may involve End User Compute products and services,
however priority will be focussed on the identification and promotion of Ci’s wider services and solutions portfolio, delivering a comprehensive “end-to-end” IT user experience.
The Candidate will develop a good understanding of the business issues facing Public Sector customers but more specifically within the context of the Local Government and healthcare sector. It is expected that the candidate will become the subject matter expert, promoting Ci’s end-to-end IT solution portfolio, with a particular emphasis on our catalogue of managed services.
Ideally, you will be competent using Microsoft Dynamics CRM and will have experience within the I.T. Solution/Services sector. This role requires an understanding of Local Government and healthcare Procurement Frameworks and the associated on-line sytems and procedures
The candidate will be exposed to every element of the sales cycle, including but not limited to:
Lead generation
Opportunity identification
Proposing and presenting the solution
Quotation/proposal creation
Sales negotiation
Closing sales
The successful candidate will be at ease selling autonomously, but also able to work in partnership with key stakeholders and as part of the Government team.
a) Key Objectives:
Deliver against and exceed sales targets
Achieve agreed KPI’s
Identify and build effective influence networks
Promote the Centerprise product and solution portfolio
Proactively grow and maintain an account base in partnership with Ci’s Marketing and Tech Services team
Manage and maintain performance levels to achieve targets
Be professional and courteous at all times
Manage time effectively and productively
Work effectively as part of the Government Sales team, but also Centerprise as a whole
Interact and cooperate with all company employees
Build trust, communicate effectively, drive execution, foster innovation and demonstrate integrity
b) Responsibilities:
Partner with customers and supplier partners, adding value to their business and solving problems, through technology
Identify and nurture leads and opportunities using effective and persuasive communication
Active involvement in company marketing and business generation initiatives
Maintain accurate records of all sales/prospecting activities using Dynamics CRM
Deliver lead and opportunity updates via CRM during Friday sales meeting
Sell consultatively and make recommendations to prospects and clients
Identify and report any performance issues to allow for prompt remedial action
Maintain effective communication with existing customers on a regular basis
Ensure Business Unit Manager and Internal Account Managers receive regular activity updates
Continually improve knowledge and capabilities to support job function
Ensure that any hindrances to sales performance are reported and resolved
c) Relationships:
• Report to Business Unit Manager
• Be a productive part of the Ci Public Sector Sales team and Centerprise as a whole
• Colaborate and communicate with all departments and adhere to Company policies/procedures
As with all personnel within the business, the individual will also be required to show:
• A commitment to comply with the Company’s Information Security Policy
• A commitment to promptly report any security weaknesses or incidents
• A commitment to adopt and maintain a Health and Safety culture within the Group
Competencies | |
| Collaborate & Influence | Makes an effort to connect with people outside the immediate team and has the ability to positively influence the way others think. |
| Conviction & Courage | Will take a stand and share a point of view, understanding he/she may not always be right. |
| Communication Skills | Effectively communicates his/her thoughts in a well organised and effective manner in order to get the desired message across. |
| Open Communication | Is professional and positive in interacting with others and is able to establish rapport quickly, treating others with courtesy and respect. |
| Drive for Results | Demonstrates a strong work ethic committed to seeing tasks through to completion, whilst taking responsibility for and taking pride in achieving successful results. |
| Innovation | Pushes to think beyond the obvious, contributing new ideas to enhance and ways of working and ensure high quality deliverables. |
| Focus & Prioritisation | Develops measurable objectives, with management guidance, to focus and prioritise what’s important, ensuring efficiency and effectiveness in the delivery of work/projects. |
Experience and Skills | |
Essential
| Desirable
|
Company Profile |
Essential
|
Education/Qualifications/Specific training | |
Essential
| Desirable
|
