External Sales Executive - Builders Merchant

The Role

To manage and develop existing and new customer relationships, increasing branch sales and margins and enhancing the customer experience.

Working hours - 40 hours Monday - Friday.

Key Accountabilities…

• Identify and Capture new Sales opportunities.
• Help to exceed branch Sales, Margins and Gross profit.
• Respond positively and effectively to customer’s needs.
• Agree the best possible margin when negotiating with customers in line with ledger budgets and KPI’s
• Cultivate and maintain exceptional standards of customer service and ensure company Best Practice, Standards and Company Policies are met.
• Positively act as the link between your branch and your customers
• Deal with customer complaints effectively, pleasantly and in a timely manner.
• Be vigilant to prevent fraud
• Be vigilant and report any Health & Safety issues to the Line Manager immediately. 

Person Specification:

Previous extensive Sales Experience within a Builders Merchants(essential)

• Demonstrates a positive, friendly and stable attitude.

• Is prepared to develop a knowledge of the company, its products and the elements required to be successfully employed in the business.

• Someone who will promote and adhere to the company’s cultures, values and professionalism.

• Good interpersonal skills, confident and able to approach customers.

• Excellent communicating, influencing and negotiating skills. Both oral and written

• Ability to prioritise responsibilities under pressure and be self-motivated.

• Confidence to cold call existing and prospective customers.

Experience Requirements:

• Previous Sales experience (essential)

• Industry and product knowledge (essential)

• Driving license

• Good IT skills (Word, Excel, and Outlook)

• Minimum age 21 years

Package:

• 23 Days Holiday + Bank Holidays
• Salary £38,000 - £42,000 + Company Car (fully expensed)
• Mobile Phone and Laptop
• Pension Scheme
• Death In Service Scheme
• Employee Assisted Programme