Facilities Assistant

Facilities Assistant - GBP25,000 - Colchester

A leading Fm provider are looking for a Facilities Assistant to join their team in Colchester. This is a perfect opportunity for someone lookig to kickstart their career in facilities. The salary is GBP25,000 and the role offers numerous progression routes and opportunites for training. I have included some key information about the role below:

• Facilities Assistant
• GBP25,000
• Mon/Tue/Thur/Fri - 11am-7pm
• Wed - 7am - 3pm
• 25 days holiday

Key Responisbilities:

• Provide one-to-one support to the FM
• Assist with staff queries in person, by email, or via telephone
• Effectively communicate with all colleagues to ensure the smooth running of the building
• Communicate effectively with all customers, as well as peers and the FM team displaying accuracy and attention to detail both in verbal and written communication
• Providing a professional service by ensuring the site facilities are in excellent working order by logging and reporting any issues to the M & E provider in a timely and efficient manner. You will then be expected to monitor the progress of the issue and follow up until completion
• Carrying out scheduled daily walks of the office floors, ensuring cleaning/maintenance. Standards are maintained while proactively spotting potential user issues / H&S issues and coordinating their resolution appropriately
• Stationary and consumable orders
• Take personal responsibility to resolve any issues or complaints as far as possible. Ensure all issues, even if successfully resolved by you are communicated to the Facilities Manager for Awareness
• To carry out any reasonable task requested by the FM or Account Manager
• Maintain confidentiality at all times. Keep all information and materials relating to the business strictly confidential at all times accordance with statutory requirements and corporate policies, including, but not limited to Health & Safety, Quality Assurance and Employment Legislation.
• Ensure any issues or concerns are reported to the Facilities Manager or Account Manager
• To liaise and communicate with Facilities Team and other service departments in a clear and timely manner to ensure service delivery and teamwork
• To report any maintenance issues in the building to the M & E provider
• Proactively deal with inquiries and requests in person, via the telephone or email, in a timely and professional manner
• Support with the setup of meeting rooms, courier booking, as well as other tasks associated with back of house duties.
• Support with CCTV operation, access card printing, access reports and other related administration associated with Security.

For more information, click apply or get in touch with Dave at the InVictus Group.