Facilities Assistant (Mailroom)

The Facilities Operations Team currently have a permanent, full-time (36.5 hours per week) position available, based on Streatham campus and supporting St Luke’s campus. Applicants must possess a clean driving license. Summary of the roleYou will be part of a team of mailroom operatives engaged to fulfil the operational needs of the University, delivering a robust and professional service to the Colleges, Professional Services, and visitors. The mailroom team operates between the hours of 08:30 and 16:30 Monday to Friday, with optional overtime available elsewhere in the department. A full driving license is essential together with an exceptional customer service record. Flexibility and adaptability are key components of this role as operational requirements may change at short notice. These are physically demanding positions and involve driving, lifting, and delivering sacks of mail. Main purpose of the jobReceiving, sorting, and delivering mail, parcels, and other incoming goods for the university estate. Arranging efficient and effective dispatch services, together with associated documentation. Operate franking machines and tracking systems. Driving university vehicles. You will be expected to carry out duties with minimal supervision and will liaise with a wide range of customers. Provide support by answering queries face to face, by telephone and e-mail. You will be expected to conduct yourself in a professional manner during all activities, be well presented and have some knowledge of data protection. Please ensure you read the Job Description and Person Specification (available on the university's website, accessed by the 'Apply' button) for full details of this role. BenefitsWe offer some fantastic benefits including: 39 days leave per year options for flexible working numerous discounts at leading retailers onsite gyms and a cycle to work scheme sector leading policies around maternity, adoption and shared parental leave (up to 26wks full pay), paternity leave (up to 6wks full pay) and a new fertility treatment policy stunning campus environments in Exeter and Cornwall, in the beautiful South West of England Our Equality, Diversity and Inclusion CommitmentWe are committed to ensuring reasonable adjustments are available for interviews and workplaces. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Further informationFor an informal discussion about the role, please contact Anthony Partridge A.Partridge@exeter.ac.uk.