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SalaryFacilities Contract Support Administrator- Warrington- 25k- Permanent Position
My client, a leading Facilities and Maintenance Provider are currently recruiting for an experienced Facilities Contract Support Administrator to join their team based in Warrington.
- General Administration Duties
- Supporting the Contract Management team to deliver high levels of contract management to 35 health centres across the North West and London, which is a key enabler for our clients to deliver patient care
- Creating and developing relationships with our key stakeholders and customers
- Administration of the calendar of obligations for contract deliverables (annual reporting deadlines etc)
- Producing and reviewing Payment Mechanism reports, chasing live tasks to drive completion on time, escalating potential breaches to the Contract Manager
- Owner of action updates for client meetings, collating and delivering updates in a timely and accurate manner
- Working with the Contract Manager to review Availability Claims and calculate potential deductions as required for review by the National Operations Manager
- Production of all ad-hoc and contract reporting to ensure timely and accurate submission.
- Administration of the Latent Defect Process, notification submission and owner of Defect Tracker with attendance at Defect meetings to support the Contract Manager as required.
- Assisting the Contract Manager with reviews of O&M, RDS, drawings etc as required
- Supporting the Contract Manager to develop and administrate plans to deliver objectives, KPIs, Continuous Improvement Indicators and any other indicators as required to ensure optimal service delivery and customer satisfaction
- Assist with production of procedures, training materials and process maps as required
- Collate any supply chain information required to support the Contract Manager in the governance of review meetings etc.
- Interface with Helpdesk and Planned Maintenance teams to ensure alignment of processes centred around contractual deliverables, working with the Contract Management team.
- Responsible for recording, documenting, and monitoring all key contractual obligations and deliverables with the Contract Manager.
