Facilities Helpdesk Administrator
Contract opportunity for an administrator with good customer service skills. In this role you will provide administrative support as part of a facilities helpdesk. You will need good experience with MS Office and be comfortable with technology for logging details.
The role will be based on site hours on a rotation basis 8-4pm early and 9-5pm late
Responsibilities will include:
- General helpdesk administration duties
- Answer and return phone calls in support of facilities function to ensure all activities are managed in a professional manner
- Check and maintain Helpdesk Inbox
- Schedule helpdesk callouts.
- Review jobs received during the working day and allocate accordingly to engineers.
- Process purchase orders and invoices issuing and closing as required
- Input data about maintenance visits
- Support the office & contract managers in the administration & delivery of departmental objectives
- Attend to queries
- Organization of work to ensure that all key tasks are fulfilled
Administrator: MS Office, customer service skills