Facilities Help Desk Admin

Customer Services Help Desk

Part time - 20 hours per week

Salary : 13,068.00( 12.56 ph )

Location : Mainly Whiston hospital

Shifts

Week 1 :

Mon - OFF / Tues - 8-1 /Wed - OFF / Thurs 8-1 / Fri 1-6 / Sat 1-6 / Sun - OFF

Week 2

Mon 1-6 / Tues 8-1 /Wed OFF / Thurs 8-1 / FRI OFF / Sat OFF / Sun 8-1

We are recruiting for an experienced customer support Help Desk Administrator in Prescot to join our team.

We are an international facilities management company who have been established in the UK for over 30 years but also have offices across the world. We currently turn over 2 billion per year in the UK alone! We currently employee around 9,0000 employees across England, Scotland and Wales and have many long standing relationships with out clients are able to offer all our clients reactive callout services and planned maintenance tailored to meet their specific needs.

Key Responsibilities:

Answering calls and escalating to the relevant team if needed

Dealing with calls on the service desk with queries and emergency repair calls

Scheduling works and keeping track of them

Carrying out administration duties and inputting information onto the system

Quoting for any equipment or materials needed

Deal with engineers to ensure the projects are completed in sufficient time

Job Type: Part-time

Salary: 12.55- 12.56 per hour

Expected hours: 20 per week