Company

Office AngelsSee more

addressAddressLeeds, West Yorkshire
type Form of workPermanent
salary Salary£26,000 Annual
CategoryCustomer Service

Job description

Role: Facilities Help desk Advisor (Charity)

Location: Leeds City Centre

Hours: Monday to Friday, 37.5 hours (Mix of Home and Office based once trained)

Salary: £26,000

Start date: ASAP

Do you love being the first point of contact for a business? Do you enjoy assisting with queries? Are you so organised that your lists have lists?

I'm currently looking for a personable, organised help desk administrator with excellent communication skills to join a Charity business based in the centre of Leeds. You will be part of a friendly and busy help-desk so will be the first point of call for all facilities queries and directing them appropriately so your methodical way of working and flexible attitude to work will be utilised whilst specific processes are being developed. Not only that, the work you do will ensure that this charity can continue to safely offer the important services it provides.

If you have demonstrable experience of working successfully within a busy facilities help desk and are interested in working for a charity, then I would love to hear from you to talk about this opportunity in more detail. If you're not from a facilities background but you have experience of managing high volume queries with fast turnarounds, then we're also interested in hearing from you!

Note: A DBS clearance will be required before your start date if offered the position. Main Responsibilities include:

  • Be the first point of call for all incoming queries and managing them appropriately
  • Liaise between contractors, regional FM's and sites to ensure a smooth workflow
  • Engaging contractors for various on-site jobs and scheduling work to be done
  • Keep the system up to date for all works and incoming queries
  • Attend meetings with SMT and regional FM, take minutes and carry out all agreed actions e.g. ordering equipment etc.
  • Feedback to the SMT on the progress of various projects
  • Ad-hoc duties as required by the Regional FM's or SMT

To be considered for this opportunity, you will have:

  • Experience within Properties or Facilities will be an advantage
  • Clear telephone voice with great communication skills
  • Ability to organise a busy workload

All successful candidates will be contacted within 1 business day of their application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Refer code: 2622647. Office Angels - The previous day - 2024-01-25 08:38

Office Angels

Leeds, West Yorkshire
Jobs feed

Travel Reservations Customer Service Agent

Aspire Recruitment

Ormskirk, Lancashire

£23,000 - £24,500/annum

Customer Service Advisor

Rapier

Birmingham, West Midlands

£23,795/annum

Dealing Services Agent

Aj Bell Business Solutions Limited

Salford, Greater Manchester

£26,000/annum Plus bonus and benefit

Customer Service Agent

Prospero Integrated

Egham, Surrey

£25,000 - £30,000/annum

Customer Service Coordinator - FTC

Ibstock Plc

Mossend Sales Office

Estate Agent - Central Birmingham

Rayner Personnel

B5 4TB

£60,000 - £80,000/annum OTE £60,000 - £8

Customer Service Administrator

Daniel - Scott Recruitment

Halesowen, West Midlands

£26,000 - £27,000/annum

Customer Service Advisor

Merje

Farnborough, Warwickshire

£22,880/annum

Customer Service Advisor

Search

Bradford, West Yorkshire

£11.44/hour

Telesales and Customer Service Executive

Green Light Recruitment Ltd

Swillington Common, West Yorkshire

Share jobs with friends

Related jobs

Facilities Helpdesk Advisor - Charity Sector

Helpdesk Advisor

Spring Resourcing Solutions Ltd

£11.00 per hour

West Yorkshire, England

4 weeks ago - seen

Helpdesk Advisor- Full Time

Cbre

From £24,000 a year

Leeds, West Yorkshire

2 months ago - seen

Supplier Helpdesk Advisor

Jo Holdsworth Recruitment

£11.44 per hour

West Yorkshire, England

2 months ago - seen