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Form of work
SalaryAbout The Role
Introduction and overall purpose of the role
The main purpose of the role is to support the service delivery by managing a high-profile client site, to assist the account Manager to deliver sustainable, integrated facilities services whilst driving excellent customer service.
Main Duties & Responsibilities of the Role :
- Delivery of an excellent workplace experience to customers with a primary focus on Total Facilities Management services and compliance.
- To assist with the management and development of the onsite contract team to be able to achieve the highest standard of work, with a positive team spirit, achieving Company agreed Absence & Turnover KPI's.
- Maintain staff records and training within legislation and company policy, using both in-house and external training schemes.
- To ensure that the Contract operates within all current legislation and client policies and that where appropriate, staff are made aware of their responsibilities & trained accordingly in this regard.
- Maintaining statutory legislation records following maintenance visits.
- Carry out daily, weekly and monthly building checks, identifying and resolving issues found and ensuring a high standard is maintained at all times.
- Ensure all waste streams are segregated per customer requirements and paper work maintained with correct codes and weights. Manage the maintenance of the weigh bridge.
- Communicate regularly with colleagues through formal and informal channels on safety matters to ensure that there is a free flow of ideas and that morale remains high.
- Ensure that personal H&S competence and skill level is maintained i.e. attended Managing Safety programme and other Company safety events.
- Liaise with the Account Manager in the preparation of maintenance and capital expenditure project / work plans; liaise with contractors and be their main point of contact.
- Undertake emergency and planned maintenance and repairs within capability; Respond effectively and maintain a log of such works
Educational Level :
- Educated to Higher education, college or degree level
- IOSH Managing Safely.
Experience :
- Management experience across a range of service disciplines, with a bias toward soft and hard services.
- Experience of line managing a team.
- IT Skills including Microsoft, SAP and CAFM software platforms
- Awareness of legislation relating to building compliance
- Strong IT skills ( Microsoft, SAP, CAFM ,platforms)
About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
