Facilities Manager - Build to Rent

PMR are seeking an experienced Facilities Manager to work with our client, a national Build to Rent provider, at their Build to Rent residential development in Manchester. The development is super high end and complex with elements of commercial alongside the residential apartments.
The Facilities Manager oversees and performs technical and mechanical work that ensures the building, apartments,
grounds, amenities, and common areas, meets standards, of appearance, safety, and overall functionality by managing
maintenance-related tasks. Primary responsibilities include maintenance of the site including overall inspections,
repairs, and general maintenance of the apartments and the interior/exterior of the building. Lead the maintenance
team by delegating, supervising, and directing the work of the department. It will be critically important to ensuring that the business meets its statutory obligations. This role supports the wider business in assisting new sites pre practical completion and this individual will assist onboarding new developments as required.
* Lead on maintenance activities to ensure resident requests and preventative maintenance programs are prioritised effectively and are being performed according to company standards.
* Leads on hiring, training & development of the facilities team. Ensuring that all team members have clear understanding of their roles and responsibilities.
* In conjunction with the Community Manager, develops standards for the maintenance of the building and exterior areas.
* Oversees and completes the "make-ready" process to prepare vacant apartments for leasing and check-ins by completing the inspections, creating a list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Undertakes routine (daily) checks of apartments and other areas of the building, identifying maintenance tasks for the in-house team and scheduling contractor's visits.
* The role involves obtaining materials and arranging the completion of all maintenance tasks in a safe & secure environment.
* Periodically inspecting work performed by other service team members to assess effectiveness of policies and procedures and work with the Community Manager to develop corrective action plans as needed.
* Periodically inspects work performed by contractors, to ensure all work and materials meet quality standards, scope and specifications as required.
* Maintains adequate stock of spare parts and works with Community Manager to order materials and tools as needed always being mindful of budget requirements.
* Assists the Community Manager to develop the budget for regular repair and maintenance and capital expenses.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Follows established policies and procedures by monitoring and ensuring compliance with H&S regulations, organisational standards, and operational processes, ensuring the team are fully trained and updated.
* Schedules and, where appropriate, performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.
* Practices and promotes proper safety standards in accordance with the Company's policies, procedures, and standards by immediately dealing any mechanical or electrical equipment damage, teams/guest/resident injuries or accidents, or other safety issues appropriately.
* Conducts routine and periodic inspections to identify safety and risk management concerns, keep the building and external areas in good repair, and communicate concerns about the physical needs appropriately.
* Identifies areas for improvement and offers suggestions and recommendations to improve efficiency and productivity.
* Completes documentation and other paperwork timely and accurately so that service requests can be appropriately documented, tracked and completed.
* Ability to keep sensitive information highly confidential at all times.
* Where appropriate acting on work sheet recommendations made by contractors to ensure the site is fully compliant.
Experience and characteristics:
* Have demonstratable experience in property management as a Facilities Manager.
* Have comprehensive understanding of building maintenance.
* Have demonstratable experience of working with service charge budgets.
* Be fully aware of health and safety regulations and demonstratable experience in ensuring full compliance with stator and legal requirements.
* Hold an IOSH certificate and L8 certificate as a minimum although NEBOSH certificate is also preferred.
* Be IT savvy with excellent knowledge of Microsoft Office programmes, Building Management Systems and Customer Relation Management systems.
* Have exceptional communication skills and the ability to build rapport with customers and team members.
* Be a motivational leader, who drives their team to success.
* Be able to work a flexible schedule.