Facilities Manager

Summary

We have an opportunity for a well organised Facilities Manager to ensure our properties and facilities are aligned with relevant Health & Safety, Environmental, Fire & Security standards. If you're passionate about historic buildings, working with people and delivering excellent service, please read on.

Accommodation is provided to the postholder for the proper or better performance of their duties in accordance with Trust criteria and HMRC rules

What it's like to work here

We’re a friendly and professional team who pride ourselves on a warm welcome, fantastic customer service, and we’re passionate about our heritage. We’re busy all year round with 360,000 visitors, helped by an amazing team of over 400 volunteers.

You'll report into our Visitor Operations Manager and directly manage a small team of staff and volunteers. Specialists such as a Buildings Surveyor are on hand to provide support and manage complex projects.

You'll be one of our duty managers on a rota basis which includes weekend working (currently 1 weekend every 10 weeks). There are also occasions when you'll need to supervise contractors before or after normal operating hours. The post is offered as a Key Representative role, which covers the hours when the property is closed, between 5pm and 9am on a 1 week on 2 weeks off basis.

Click here for more information about this location.

What you'll be doing

You’ll be responsible for all aspects of facilities management across our properties, and be the portfolio lead for health and safety and fire safety, making sure we are safe and compliant.

For us, facilities aren’t a back office function, and communication is key. You’ll be happy to work across all teams to proactively plan a maintenance schedule but also enjoy problem solving when something breaks or goes wrong. You will provide regular updates to teams, being realistic about timescales, resources and budgets.

You’ll enjoy being hands on, and tackling each day as it comes. Your day might involve looking into a problem, incident or accident on site and taking appropriate action or supervising various contractors and making sure they are doing their work safely, to spec, and on budget. You might be back in the office planning projects, checking budgets or putting contract or project paperwork together.

You'll be comfortable using different IT software, such as Microsoft Outlook, Webex, and NT Analytics. You'll be the portfolio lead for our Property System, making sure that is up to date, and regularly check compliance on our Vantage tracker system.

For more information, please see the attached candidate pack.

Who we're looking for

We'd love to hear from you if you have:

• an ability to effectively manage a team
• an understanding of facilities management and maintenance requirements
• good experience of broad compliance and risk management, including knowledge of Health & Safety, CDM regulations, Emergency procedures and Fire & Security procedures.
• good people and customer service skills
• experience of managing budgets, finances, projects and contracts/contractors
• good IT skills

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.