AddressThe Facilities Management Service is seeking a skilled and professional individual support manage the Rushcliffe area in Nottinghamshire. Principal tasks and accountabilities will be assisting the Account Manager post to manage the performance of approximately 150 frontline employees and ensuring that 50 plus individual sites/customers receive an effective Building Cleaning and Caretaking service. The post oversees a large and diverse customer base which includes Schools/Academies, Fire Stations, Depots, Libraries, and other Nottinghamshire County Council associated sites and offices.
Specific priority duties will therefore be:
- The development, performance management, conduct and first level absence management of designated frontline posts across the Rushcliffe area.
- Assisting the Account Manager to recruit and maintain staffing levels through the mobilisation of mobile and cover staff operating within the Rushcliffe area.
- Undertaking regular site inspections to ensure standards are maintained and required contract standards adhered to.
- Working alongside the Account Manager post to ensure all contracts across the Rushcliffe area remain financially viable throughout contract periods.
- Meeting and advising customers at a variety of sites across the area to ensure effective quality service delivery methods and contract management (service level agreements, contracts, and specifications).
- Covering for absent Building Cleaning and Caretaking posts when the service requires.
Skills, experience, and knowledge required for this post include:
- Experience in supervising within a facilities service contract management environment, ideally within Building Cleaning/Caretaking.
- High levels of flexibility (unsociable hours working to suit service need), customer care and client management skills in a sales and trading service environment.
- Experience of supervising both physical and human resources to ensure contract requirements are achieved and meet financial targets.
- Experience of undertaking Building Cleaning/Caretaking roles.
Monster2
IND3
Tier 7a
Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
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