Facilities & Support Services Co-ordinator - Leominster

Company	The National TrustSee more
Address	Leominster, Herefordshire
Form of work	Full Time, Part Time
Salary	19,094 pa
Category	Accounting & Finance

Job description

Facilities & Support Services Co-ordinator - Leominster
Summary
Are you an engaging individual who is known for their exceptional organisational skills along with a love for supporting others? Working as part of a passionate team, you'll play an integral role to the property.
You'll work 30 hours per week, which is 4 days a week. Work will be between 9am and 5pm, and you'll be required to work one of those days at the weekend as this is our busiest time.
What it's like to work here
Reporting to the Facilities Manager, you'll be supporting the day-to-day operation within the portfolio and compliance across the estate. You'll sit under the Herefordshire Facilities Team but your contractual location, and the property you'll predominantly be looking after will be Berrington Hall. You’ll provide a comprehensive administration service to Berrington Hall and assisting in the wider Herefordshire team, ensuring the property is a wonderful place for all to volunteer and work. There is some cleaning involved, ensuring our back offices and staff toilets are also presented correctly, but mainly you will be the go-to person for assistance, also supervising contractors on site.Click here to see more information on Berrington Hall
What you'll be doing
Welcoming everyone, conservation, climate action and wellbeing are at the heart of what we do. The leadership and broader estate teams here are ambitious, creative, and collaborative. You'll be at the heart of helping us be compliant and engaging, ensuring all who visit, whether they are our visitors, volunteer or staff who work at our places, are safe and enjoying their experiences with us.
Looking after and supporting the day-to-day operations of Berrington, you may also be asked to help cover other Herefordshire properties on odd occasions when others are on holiday. You may also be asked to minute meetings that will cover the whole Herefordshire portfolio. We're looking for someone who can do administrative tasks, able to turn their hand to whatever comes their way. You’ll work closely with all members of staff and volunteers on site, using your skills and expertise to support the operation. You'll be ensuring contractors are supervised on site, as well as looking after people and logistics. You’ll also be confident using a variety of IT packages to keep accurate records, ensuring compliance is adhered too, using National Trust systems, and writing internal communications. You'll be working with a wide range of team members and will be the first person on the phone for general enquires. You'll be making sure the staff and volunteer areas are the best they can be.
You can view the full role profile for this role in the document attached.
Who we're looking for

We'd love to hear from you, if you:

are well organised and have an attention to detail
are able to multi-task and prioritise your own workload
have good presentation and cleanliness standards
are a great team player
have good written and verbal communication skills, being comfortable communicating with people at all levels
are flexible and customer focussed with strong customer service skills
have experience in a Business Support environment; along with facilities or office responsibility
have good IT Skills

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.