Family Support Co-Ordinator

Supporting our Newcastle Operations team, this role will help to build FareShare North East’s capacity to redistribute surplus food in the region. Recruiting, training, and leading volunteers, as well as working to support people on employability skills placement, this role would suit someone with a passion for helping people.

Experience working with volunteers would be beneficial, but full training will be provided to help you grow in the role. No two days are the same at FSNE, with the successful candidate being expected to pitch in and help wherever needed. This exciting opportunity offers the chance to help develop a growing regional charity as it reaches even more people in the community.

Duties & Responsibilities:

Volunteer Recruitment:

• Develop and implement a regional volunteer recruitment strategy that will deliver an extensive pool of diverse and engaged volunteers to ensure the operational needs of FareShare North East (FSNE) are met in a timely manner.
• Recruit, build and maintain relationships with a wide range of regional volunteer sources, ensuring regular engagement leading to long term partnerships.
• Regular liaison with the FareShare UK Volunteering Team to capitalise on national initiatives.

Volunteer Engagement:

• Develop and deliver a regional engagement programme that ensures all volunteers have a rewarding experience, whilst effectively contributing to FSNE’s overall development
• Promote volunteering, internally and externally in collaboration with the FareShare UK Volunteering Team, to ensure that the impact of volunteers is celebrated.
• Deliver the volunteer induction programme to maximise the engagement and contribution of each volunteer.
• Develop and deliver volunteer training, which ensures all volunteers are able to meet their potential and complete their volunteer roles effectively.

Community & Events:

• Work with the wider team to host regular events at our Newcastle warehouse to help attract new volunteers to the charity
• Regularly attend volunteering fairs and events in the community to help raise awareness of FareShare North East and attract new volunteers
• Plan, organise, and host pop up events at a variety of public locations, including supermarkets and shopping centres, to promote FareShare North East to the public, including engaging with potential volunteers

General Duties:

• Always be willing to help stop food going to waste, working with volunteers to respond quickly & proactively to short dated food arriving 
• Actively support our food redistribution efforts, jumping on a van, helping out with picking, or pitching in with cleaning alongside our volunteers 
• Participate in volunteer events and celebrations, actively engaging our volunteers to ensure they feel valued and keep coming back 
• Be approachable & welcoming to volunteers at all times, making sure they feel like part of the team and feel involved in everything that we do 
• As a minimum, take part in one volunteering activity every month – spending a day in the warehouse working alongside the volunteers or out on the vans as a driver or driver’s mate 
• Support the whole team, spending at least one day per month working in our Middlesbrough warehouse, and support at least one fundraising event per quarter 
• Get to know the community groups, visiting at least one each quarter
• Be willing to help out with any other duties as may be required, as well as general duties & responsibilities 

Essential Requirements:

• A full Drivers Licence is required, including the willingness to drive delivery vans

Application Process:

• Applications close on Thursday 30th May
• Interviews will take place on Wednesday 5th June