Family Support Worker

Are you ready for a new challenge? Do you have interest in working with parents, children and young people in crisis?

This is an exciting opportunity for a highly motivated individual to join Barnardo's as a Family Support Worker within the Newport's Family Support Service.

Who are the Family Support Service?

The Family Support Service is an innovative Edge of Care Service which is part of the Integrated Family Support Services (IFSS) delivered jointly in partnership between Newport Children's Services and Barnardo's. The aim of the IFSS is to provide intensive support for those families on the brink of care or where the plan is for a child's rehabilitation home. We work with families focusing on their strengths to build resilience enabling them to make changes to their lives. Interventions are based upon evidence-based practice relevant to the family's needs. The service also provides a number of evidence-based parenting programmes

What does the job role involve?

An opportunity has arisen for a Family Support Worker to our team. To undertake this role you will need to have direct experience of undertaking Family Support work with children and parents involved with statutory service. You will be required to provide holistic support to families around routines and boundaries, behaviour management, Child Sexual Exploitation, domestic abuse and parenting by building on families' strengths and working with achievable goals.

Job Role

• To respond rapidly to families and young people in crisis.
• To deliver holistic family focused programmes and interventions.
• To support parents to build upon their strengths and improve their parenting capacity.
• Work in partnership with other professionals and agencies to ensure the welfare of the child.

You will have:

• The ability to work under pressure and respond calmly to families presenting in crisis.
• Experience of working with children and families in a Family Support setting.
• Knowledge of safeguarding procedures and legislation.
• An understanding of Child Protection processes
• Theoretical and practical knowledge of child development
• Ability to communicate effectively both verbally and in writing.

You will be Newport Civic Centre and work with families across Newport. You will need to have willingness to work flexibly including, evenings weekends and public holidays.

Additional Information:

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.

Need further information?

For further information, please contact Leah Ward, Deputy Team Manager – Leah.ward@newport.gov.uk

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements. We are committed to welcoming people from a diverse background, culture and experience.

This role is based in the Newport locality.

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31st March 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.This contract is due to expire on 31st March 2025.

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's as it will offer clear routes of progression for colleagues to progress through the pay band of their role.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

• T&C's apply based on contract

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.