We are looking for a Service Manager / Hosting Product Manager to work within the public sector.
Location: Hybrid working- London
About the role: You will be responsible for managing the Service Product through the product lifecycle including discovery, alpha, beta, live states and decommission in line with the product roadmap as set out by the Senior Hosting Product Manager.
Essential Skills: The ideal candidates will hold active SC clearance and have a proven Product Management background, with the following skills/ experience:
- Knowledge and experience of working within a service management environment.
- Experience of building ITSM policies and processes into the ways of working for the product.
- Experience of ensuring the quality of their product, including continuous service improvement.
- Knowledge and experience of collaborating with service partners, user researchers and engineers to understand the user's needs and desires.