Lead Product Manager - Data

This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme.

Location London/Hybrid minimum 1d/week in the office (Thursdays)

Salary £74,000 - £90,000 per annum

 About the role

You'll be accountable for the strategy, performance and areas of focus on a specific area of our product portfolio, shaping the work on a large initiative as a principal or prioritising impact areas across several squads. You'll balance user needs and business outcomes to create an evidence-based approach to delighting our users - so that we can attract and retain subscribers, increase revenues, and thereby continue to fund our important charitable work standing up for UK Consumers. This role will initially lead the user-centred development and implementation of our new data strategy - creating platforms, tools and proofs-of-concept that enable our squads to create dynamic, personalised experiences across multiple channels.

Key responsibilities include: 

• developing a deep understanding of users and their journeys, prioritising the most important opportunities for commercial impact
• working with senior stakeholders to develop a lasting trusted partnership and long-term alignment around a product vision, strategy and roadmap for the area
• shaping work to empower teams, maximise impact and reduce dependencies
• supporting squads in delivering effectively, ensuring discovery work informs future plans at a strategic level, and impact is communicated.
• improving the product craft of staff, and advocating for the product operating model, at Which?

About you:

• Experienced product leader that has worked across the lifecycle, using modern discovery, delivery, and operations approaches
• Proven experience in shaping, governing and communicating work delivered by multiple empowered teams
• Experience of using data to shape customer experiences; this ranges from strategic analysis to determine ROI on opportunities, through analytics and A/B testing, and to driving personalisation at scale
• Successfully reconciles user and business needs, identifying and testing the most important assumptions to manage risk and ensure successful delivery
• Has built Product skills in others, and fostered healthy multidisciplinary working practices

 We also have these benefits for you to consider: 

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days*
• Award winning pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.) 
• Discount site Sodexo which offers large %% off every day shopping and holidays 
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money and legal helplines 
• Work from (almost) anywhere” for 4 weeks of the year policy

The interview process for this role involves:-

• There may be an informal discussion with the recruitment team, depending on the volume of candidates
• A 50-minute first-round interview about your skills and experience
• For successful candidates, a second-round interview which will consist of responding to a Product Leadership scenario (which will be sent several days in advance of the interview), followed by a few more in-depth questions about your skills.

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 16th.

 We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.  

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk.  Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.