Address
Form of work
SalaryMy client is a reputable and well established Veterinary practice based in the Wincanton area.They pride themselves on providing outstanding levels of service for both clients and pets.They offer a friendly and welcoming atmosphere and have a fantastic, modern and well equipped surgery.
At this time they are seeking a dynamic, focussed and experienced Administrator to join their team on a Part-Time basis.This is a fixed term contract (to run until February 2025) to cover maternity leave.The role is based on a 24 hour week and the days of work will be Monday, Tuesday, Thursday & Friday, from 8.30am to 2.30pm.
The Role
This role requires a combination of organising and co-ordinating the efficient operation of the Large Animal services in addition to clerical support for all staff.Liaising with a team of veterinary surgeons, you will be responsible for communicating with farm clients to ensure that veterinary care is delivered in a timely and practical manner, therefore an understanding of the farming and dairy industry would be an advantage.
The main duties of the role would include:-
Building relationships with clients by understanding individual needs and delivering the highest standards of customer service
Working closely with the practice management team to handle client complaints
Organising and co-ordinating meetings with clients
Representing the business at agricultural shows
Keeping up to date with market trends and seeking new opportunities
Understanding DEFRA requirements for TB Testing and the reporting system in place to support the submission of tests
The successful candidates must:-
Have an Impeccable phone manner
Be able to interact at all levels across the practice
Support and listen to others in the team in order to build strong relationships with colleagues
Have excellent communication in both written and verbal form
Be highly competent in the use of Microsoft Office, in particular Word and Excel
Be an approachable person with a can-do attitude
Have experience in a similar role
Be a quick learner and have an organised approach to work
Please apply with your CV and we will give suitable candidates a call to discuss the role in more detail.
Elite Staffing Solutions are acting as an Employment Agency for this role.
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