Farm Shop Retail Assistant

Gates Farm Shop is seeking a full-time Retail Assistant for its large Farm Shop, located alongside Gates Garden Centre near Oakham. We are looking for a food orientated individual, with a passion for retail and customer service, to join our expanding team.

Our Retail Assistants play an important role, as they represent Gates when serving many hundreds of our customers every week. This comes with a high degree of trust, and so a strong sense of commitment and attention to detail are essential for this role.

The role:

· This is a fully customer facing role, serving customers quickly, efficiently and in a friendly manner

· Ensuring customers have the best shopping experience, both in the shop and at the checkout

· Excellent product knowledge in order to advise and answer customer queries

· Caring for stock (rotation is key) to ensure customers leave with food in perfect condition

· Handling deliveries

· Keeping the shop in great shape and looking its best at all times

About you:

· You will have an interest in food and its provenance

· Have previous customer service and / or shop and till experience

· A team player who is energetic, enthusiastic and passionate about the role

· Be flexible during busy periods, including major holidays and bank holidays

· Excellent customer service skills, a great communicator and a friendly personality

· Professional, responsible and well-presented

We offer:

· A competitive salary

· 28 days holiday pro rata per annum

· Contributory pension

· Staff discount

· Free parking

· The opportunity to develop your career in a fast-paced environment

If this sounds like you, we’d love to hear from you - please get in touch with your CV and covering letter.

This is a full-time position, working five days a week including one alternating weekend day.

Gates is one of the largest destination home and garden centres in the UK, established 75 years ago by the Gates family. Set in a beautiful rural location, Gates Farm Shop has a focus on offering the finest produce, sourced locally wherever possible and including beef and lamb from our own farm in the village. Still owned and run by the Gates family today, we offer customers great value with a focus on delivering traditional, genuine and friendly customer service.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Store discount

Ability to commute/relocate:

• Oakham, LE15 7QB: reliably commute or plan to relocate before starting work (required)

Work Location: In person