Pavilion Gardens
Full Time
Primary objectives for the Food and Beverage Supervisor will be
- To assist in the management of the day-to-day operations of the Pavilion Kitchen/Tea room. Also Ice Cream Parlor/Octagon In order to maximise business opportunities in line with the company business plan
- To be part of the Food and Beverage team that provides an exciting, healthy, innovative, quality food and beverage operation in order to create demand which meets customer needs whilst increasing profitability.
- To provide the highest possible standards of Customer Care within a healthy and safe environment by guiding, caring for and assisting customers in their choice and use of the catering facilities.
- Ensuring excellent presentation of food and beverages to the customer at all times.
- Maintaining the highest standards of food hygiene and cleanliness at all times.
- Being aware of all Health and Safety issues, constantly implementing and assessing procedures, and drawing attention to any useful practices.
- Providing innovative ideas and initiating action to increase the usage of the Food and Beverage facilities.
- Ensure company financial regulations are adhered to in terms of cash handling, reconciliation and invoice processing.
- Ensure staff understand and observe matters relating to licensing laws.
- To assist in the provision of appropriate staff training and development.
- Working as part of a team to achieve the usage and profitability targets of the catering facilities.
- Support the preparation, cooking and serving of food and beverages as appropriate.
- To ensure sufficient staff are available for the safe, high quality functioning of the Catering areas.
- Ensure that kitchens, food preparation areas, servery's and customer areas are clean and tidy, including the clearing of tables.
- To ensure that Food and Beverage areas are well presented.
- To serve Food and Beverages as appropriate.
- To carry out Bar Services as required.
- To support the F&B Manager with the staffing for weekly rotas and ensuring staff are cancelled, sent home early, adapting outlet times depending on the weather and business of the site
- Maintain Health and Safety and Food Hygiene requirements.
- To take cash from customers and ensure all cash handling procedures are adhered to.
- Stimulate secondary spend by facility users by way of regular promotional activity.
- Monitor food and beverage stocks, restocking as required.
- To undertake any other duties as may be required to assist in the running of the overall facility.
- Must be able to build strong relationships with customers, clients and employees & communicate at different levels of the organisation, both direct and non direct.
- Will be required to have a hands on approach and will be required to work shift-work as per the rota and be able to meet the demands of the role by working additional hours as and when required.
- Must be able to demonstrate an understanding of Google, Microsoft Office and Excel, ability to use other software packages (desirable i.e electronic purchasing system Bleep)
- Must be able to supervise and motivate staff & able to maintain and be committed to good employee relations and deliver quality training.
- Must be eligible to hold required licences where applicable on behalf of the Company.
- Must be flexible, committed and have an innovative, operational approach to problem solving and have the ability to think on their feet under' pressure.
- Must have a creative flair in terms of effective POS marketing and forward planning for outlets to maximise their exposure and seasonal demand from visitors.
- Must have the ability to think outside the box with innovative ideas.
- Must be able to be flexible to work patterns.
- Competitive salary
- Generous annual leave
- Free gym membership for you and a nominated person
- Employee health cash plan
- Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
- Cycle to Work scheme
- Pension Scheme
- Company sick pay
- Career progression
- Training and development