Field Manager

Field Manager UK
Our client, who is the UK's leading car park operators, are looking to expand their operations management team. They have a new opportunity for a Field Manager (South - UK) to join their business.
As part of their current growth and expansion, they are looking for a Field Manager to join their business on this journey supporting the operational, management and commercial development responsibilities of all car park sites (cluster portfolio).
This role will be covering several car park sites across the South of England.
The role will be covering the South UK area which includes:
Tunbridge Wells
Crawley
Brighton
Isle of Wight
Bournemouth
Bigbury-On Sea, Devon.
As a Field Manager, you will be part of our internal operations management team reporting to the Operations Manager. You will have operational responsibility for our sites, managing and supporting our first-line staff across a variety of our managed or owned car park sites across the allocated portfolio of car parks.
The role will assist in ensuring consistency of services that they provide to their clients and customers whilst ensuring that standards are maintained across each car park site within each region. You will also support the ongoing development of relationships with clients to deliver a professional service with a commercial focus for the region, supporting sales and revenue growth of current sites, whilst prospecting new business opportunities for exploration within your region.
The working hours for this role are 40 hours per week, between the hours of 8:00 am-5:00 pm, Monday- Friday, with a requirement to be flexible in approach and working patterns to support the operational requirements of your allocated regional area.
What the role entails
Leading and engaging your regional team to ensure the highest levels of performance and customer service are achieved.
Developing and training your team, being a role model and by coaching and nurturing staff to succeed.
Driving operational efficiency's to deliver results and profitability for your regional car park portfolio.
Helping to deliver great customer service as part of our service proposition to our clients and customers ensuring the brand message of the family-run car park operator of choice across your allocated portfolio of car parks.
Ensuring all staff adhere to the procedures on health and safety, human resources, operations, and PPE compliance for your allocated portfolio of car parks.
Implementing and delivering new procedures, processes, and corrective actions to support site development, staff development, profitability, and efficiency of your allocated car park portfolio within your regional area.
Attending operational meetings on a weekly basis with the SMT to support the management, required maintenance and improvement works and compliance requirements for your allocated car park portfolio.
Ensuring project management of improvement works, site development requirements and overseeing set up and opening of new sites within your allocated regional area.
Carrying out regular site audits with your teams to ensure that staff and site standards are maintained in line with Company and BPA standards.
Supporting and leading on commercial development activities (in conjunction with the Business Development Manager) in your allocated area such as tariff analysis, snapshot analysis, generating data reports and prospecting current and new business opportunities to maximise revenue potential for our business.
Continuing to build lasting relationships with our clients and customers within your allocated region.
What you'll need
A proven track record of managing a team over a large regional area is essential.
Previous multisite, retail, commercial or car park industry services/ management experience is desirable.
Self-sufficient and proactive in approach, able to work individually as well as part of a wider team to deliver our business goals.
Able to travel to carry out operational and role requirements (driving licence required)
A customer-focused approach with the ability to communicate effectively at all levels.
Good communication, time management and problem-solving skills.
Strong financial and commercial acumen. A working knowledge and understanding of employment and health and safety legislation.
Sound judgement and understanding of operational requirements.
Excellent IT skills with working proficiency in Microsoft 365 packages (Outlook, SharePoint, Teams, Word, PowerPoint, Excel)
What we offer...
A competitive salary package (based on experience, discussed at the interview stage).
Company car package.
Mobile phone and IT package.
33 days holiday (annual leave entitlement) per year (inclusive of bank holidays)
Paid day off for your birthday each year.
Employee Medical Assistance and Wellbeing Programme (EAP)
Group Life Assurance package.
Perkbox reward and recognition platform access.
Company pension scheme.
Full company uniform and PPE provided.
Free parking at Company locations.
For more information on this role or to apply for this position, please apply below or contact Carly on ext 113.