Field Sales

Are you looking for a customer account management role focused on enhancing the customer experience and bringing the voice of the customer to the organisation, with the UK Diagnostics leading organisation? Does it excite you to challenge diverse internal and external stakeholders to 'do now what patients need next'? If you've replied to these questions in the affirmative, we welcome you to apply for this exciting opportunity to join our Customer Account Team covering the North West. Today, both patients and healthcare professionals benefit from the wide portfolio that my client has to offer. This includes pioneering products, services and comprehensive solutions, all of which contribute towards enhancing patient outcomes thus increasing quality of life. In this context, our customer account management team's primary focus is to enable our customers to deliver superior clinical and health-economic outcomes to patients and clinicians and to ensure our customers receive a superior customer experience. The role Reporting to the Regional Customer Account Manager, you will build deep meaningful long term commercial relationships at all levels within your assigned customer base. Passionate about customer engagement, you will make direct connections between a customer's strategic business goals and how our product & services suite can contribute to their execution in significant periods of change in the healthcare industry. In practice, you will focus on providing excellent customer experience by co-creating service delivery plans and managing timely interventions of all the cross functional teams to provide a positive customer experience. Who you are You are an energetic Customer Account Manager who will be an advocate for our customers with an emphasis on delivering value at every point. You will be the primary contact point for our customers, and will be passionate to deliver an exceptional customer experience via account management and project management skills. With a good grasp of the evolution of the UK healthcare environment, you are a strategic thinker who holds the customer at the heart of what you do on a daily basis. Educated to degree level or equivalent, you will be able to demonstrate a sound track record in contract management and commercial engagement within the healthcare industry. Passionate and resilient about delivering customer promises, you have proven experience of sales or account management within the healthcare sector. Great communication, account management, project management and problem-solving skills are some of the key attributes you will need to be successful in this role. For more information, please apply online.