Field Sales Advisors

Field Sales Advisors (Permanent, Full time or Part Time)

Salary up to £23,000 dependent on experience plus £12,000 OTC with excellent pension scheme, 28 days annual leave plus volunteering days, life assurance and corporate discount scheme

Location – East Yorkshire & North Lincolnshire

Business Area – Retail & Consumer

Closing date – 29th March 2024

Join our dynamic Field Sales Teams! If you're a Sales Professional seeking a field-based sales role, specializing in either Business to Business or Business to Consumer sales, we have ongoing opportunities waiting for you.

No Experience Needed!

If you are a target-driven individual, we have ongoing opportunities available for you in the role of Field Sales Advisor. We are looking for people with a sales background; however, no prior experience is needed – we will provide comprehensive training and mentorship. If you're passionate, driven, and eager to learn, this is your chance to kick-start a rewarding career in sales. Enjoy the freedom to connect with clients face-to-face, build lasting relationships, and make an impact in a dynamic industry.

Advantages of Joining Us:

• Generous Holiday Allowance: Take the time you need to recharge and enjoy life outside of work.
• Half Price Broadband: Stay connected for less with our exclusive employee benefits.
• Become a KCOM Brand Ambassador: Showcase your expertise and represent a leading brand in the industry.

Don't miss this opportunity to embark on a fulfilling journey with us. Apply now and unleash your potential in sales!

We are only accepting applicants who hold a valid UK drivers’ licence at this time.

Full time hours are 8.30am – 17.00 Monday to Friday.

Part time hours are also available and would typically and min of 20 hours per week with flexible working.

What will I be doing?

As a Field Sales Advisor, you'll be responsible for growing business in both our established heartland and new expansion areas. Targeting cities, towns, and rural communities, you'll travel throughout East Yorkshire and North Lincolnshire, engaging residents or businesses, educating them about KCOM's services, and signing them up on one of our great packages.

More specifically, the key elements of your role will include;

• Field work in KCOMs original licensed areas/ full fibre expansion areas reaching out to potential new customers
• Manage contact to completion ensuring all company policies and regulatory requirements are met
• Good team player skills are essential with track record of achieving sales targets
• Ensure clear contact plans to ensure customer contact levels are high
• Develop and manage relationships with external and internal customers
• Ensure customer service satisfaction and good client relationships
• Diligently follow up on all sales activity
• Plan and prioritise personal sales activities - especially managing personal time and productivity when in the field

What do I need to do this job?

You will have excellent customer service skills and be confident speaking to people in a face-to-face environment.

We are looking for someone who is comfortable working in a target driven environment, highly motivated, resilient, and thriving on outperforming targets

You will also need to have to have your own transport but will be able to claim back all business mileage.

Essential skills:

• Communication
• Persuasion
• Adaptability
• Time management
• Self-motivation
• Problem-solving
• Resilience

What you will get from KCOM

We are as passionate about our people as we are about our customers.

We offer a range of family friendly, inclusive employment policies and flexible working arrangements, including options such as part-time work, remote working and job sharing. We pay employees a minimum of the living wage and offer other benefits such as generous pension contributions, core life assurance, income protection and discounts with top retailers.

We have employee engagement forums, onsite facilities, and services to support our colleagues from all backgrounds. All employees have access to an employee assistance program and occupational health support as well as a range of online wellbeing tools.

We are an equal opportunity, disability friendly, lifestyle and orientation supporting, inclusive employer and everyone is welcome. Values are important to us as is the ability to work flexibly and the opportunity to progress and develop. We want everyone to realise their potential and are committed to providing an environment which supports this.

We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we support local schools and colleges with mock interviews and careers advice.

We have an employee diversity and inclusion forum and hold regular events to promote DEI across the business.

Who are KCOM?

For us, it’s bigger than broadband.

KCOM has been in the heart of the Hull and East Yorkshire community since 1904.

We're proud to be rooted in East Yorkshire and committed to delivering the world's best broadband service to the region.

We are an innovative, award-winning company that is committed to providing a friendly, helpful and world class service to our customers by putting them first. All of our people are responsible for giving our customers the best impression and experience of KCOM.

We completed the first stage of our Lightstream full fibre network - making Hull the fastest, most connected broadband city in the world in 2019. Now we're expanding our award-winning network to bring the benefits of full fibre broadband to even more homes and businesses across the region.

We are a business that thrives on working collaboratively to bring innovative ideas to fruition and continually striving to be the very best at what we do in order to keep our customers connected.

KCOM reserve the right to close this vacancy before the published closing date, should the need occur. We therefore advise that you submit your application as soon as possible.