Field Sales and Service Professional - Pittsburgh, PA

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and Services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Summary:

We are seeking a skilled Sales & Inspection Technician with a dual focus on performing thorough inspections of light lifting equipment and driving direct sales of chain hoists from our specialized service truck. This unique role combines technical expertise with sales acumen, offering immediate on-site solutions to our clients.

RESPONSIBILITIES: 

• Conduct detailed inspections of light lifting equipment at customer sites, ensuring compliance with safety standards and operational efficiency.
• Directly sell chain hoists from the service truck, using your product knowledge and understanding of customer needs to drive sales.
• Provide on-site demonstrations of chain hoists, showcasing features, benefits, and suitability for customer requirements.
• Manage and maintain the inventory of chain hoists and related equipment on the service truck, ensuring readiness for immediate sales.
• Build and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Offer technical advice and support to customers regarding the use, maintenance, and benefits of our chain hoists and other lifting equipment.
• Accurately document inspections, sales, and customer interactions in the company’s SLIM device.
• Provide valuable feedback from field experiences to the Sales and product development teams to improve product offerings and sales strategies.
• Ensure adherence to industry standards and company policies regarding equipment safety and operational procedures.
• Stay updated with the latest product developments, and technical skills.

• Follow all established safety rules and procedures, including those established by the customer. 

• Maintain company vehicle and uniforms. 
• Participate in monthly safety meetings.
• Read and understand the contents of all OSHA, ANSI, CMAA, HMI and other codes or regulations of our industry. Refresh and update knowledge periodically.
• Other duties as assigned by supervisor. 

REQUIRED COMPETENCIES:  

• Good written and verbal communication skills. 
• Good PC skills. 
• Prior experience with cranes is a plus. 

EDUCATION & EXPERIENCE:  

• Associate degree in industrial electrical and/or Mechanical Technology or related field or equivalent vocational/technical training and experience.
• Minimum of two (1) years’ experience in service-related sales preferred however equivalent education, experience and training will be considered. 
• Must have demonstrated leadership experience. 
• A basic understanding of mechanical and electrical principles. 

 *KCN

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.