Field Service Engineer

Field Service Engineer (Fire & Security)

Location: Derby

Salary: £25,000 - £35,000

Job Type: Permanent

Hours of Work: 4 on 4 off (Days and Nights)

Engineering @ 365 are currently working witha leading provider of fire and security solutions, who are recruiting for a Field Service Engineeron apermanent basis.

Job Description: 

As a Field Service Engineer specialising in the fire and security industry, you will play a critical role in providing technical support, maintenance, and repair services for our clients' fire alarm and security systems. You will be responsible for conducting on-site inspections, troubleshooting technical issues, and ensuring the proper functioning of our systems to safeguard our clients' properties and assets.

Key Responsibilities:

• Conduct routine maintenance inspections, testing, and servicing of fire alarm systems, security cameras, access control systems, and other related equipment.
• Respond promptly to service calls and emergency requests to diagnose and resolve technical issues, including system failures, false alarms, and malfunctions.
• Perform repairs, adjustments, and replacements of faulty components to restore system functionality and ensure compliance with industry standards and regulations.
• Install, program, and configure new fire and security systems, including control panels, detectors, sensors, cameras, and access control devices.
• Provide technical support and training to clients, building owners, and end-users on the operation and maintenance of fire and security systems.
• Maintain accurate service records, including work orders, service reports, and equipment documentation.
• Collaborate with project managers, sales representatives, and other team members to coordinate service activities and ensure customer satisfaction.
• Stay updated on industry trends, technological advancements, and best practices in fire and security systems.

Requirements:

• Relevant qualifications in Electrical Engineering, Electronics Engineering, or a related field.
• Proven experience working as a Field Service Engineer or Technician in the fire and security industry.
• Strong technical skills in fire alarm systems, security cameras, access control systems, and related equipment.
• Familiarity with troubleshooting tools, diagnostic equipment, and software used in the fire and security industry.
• Excellent problem-solving skills and the ability to work independently under pressure in fast-paced environments.
• Effective communication and customer service skills, with the ability to interact professionally with clients and team members.

How to Apply:

Please apply above or alternatively call on (phone number removed)

Equal Opportunity Employer:

Engineering @ 365 is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.