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Form of work
SalaryWant to work with some of the best Hospitality venues across the UK?
We’re on the lookout for a new Field Service Engineer to help us to join our UK Field Service team. This is an excellent opportunity to join an ambitious, high-growth business in the hospitality industry and to grow with us as we expand even further. If you are a team player, passionate about customer service, quality and working with some of the UK’s best hospitality venues– this position is for you!
Our dynamic, commercially focused team is committed to providing customers with an extremely high standard of service and product quality. We are proud to work in an environment where personal development is encouraged and dedication and hard work are recognised and rewarded.
Job Purpose:
- Carry out site surveys to agree the location for equipment to be positioned, and to ensure that utility supplies are not damaged during installation
- Carry out ‘White Glove’ installations of either wall/surface mounted or under bar systems using power drills to secure fixings for the mounting plates, conduit and ties as necessary
- Provide on-site training to Customer teams
- Set up and commission the systems
- Position and secure where appropriate the CO² regulator and supply
- Carry out annual ‘test and adjust’ maintenance visits to ensure systems are operating within recommended parameters
- Provide written engineer feedback reports where appropriate
- Carry out on-site repairs, PAT testing and pressure testing
- Complete delivery notes
- Assist with the set up and breakdown of UK & International trade shows (2 to 3 per year) Develop relevant knowledge and skills to enhance your role
- Competitive salary and employment benefits
- Company Van and mobile phone
- Expense Account
- Positive work environment
- Structured approach to career progression with regular reviews
- Support with further training and relevant qualifications
- Regular Company parties & events
- Additional holiday entitlement after 1 year of service
- £400 Wellness Credit after one year of service Enhanced Pension Scheme after 5 years of service
To carry out installations and service visits for new and existing on-trade customers around the UK. You will be 90% field-based, working to a weekly schedule with little direct supervision and, where appropriate, generate additional sales revenue in the form of equipment sales, accessory sales and non-contract service/repair work. You will provide Technical support to our International Distributors.
Key Responsabilities:
Personal Profile:
Self-motivated, customer service-oriented individual with a commercial flair and a proven ability to manage your time and meet and exceed company goals. You will be able to get on with a broad range of people at all levels and be able to work on your own as well as part of a team. You will be familiar with basic electrical wiring diagrams, have some proven mechanical or light engineering experience, be able to carry out installations, service, test and repair equipment in the field - all in a friendly and professional manner, ensuring 100% customer satisfaction. Basic computer skills are required as all work is assigned and recorded on tablets.
What you get in return:
Reports to: Head of Operations
Job Type: Full-time, Permanent
Operating Base: Ipswich – Covering the United Kingdom
Salary: £27,000.00-£32,000.00 per year based on experience
